Victory Mazda San Leandro - Service Center

This is my first time coming to this Mazda dealership and my experience was amazing. I went in for an oil and tire rotation. They have their service department building, with private office spaces if waiting my experience was amazing. I went in for an oil and tire rotation. They have their service department building, with private office spaces if waiting there (very nice and clean), and their other building right across with agents and their open waiting area (with leather chairs, coffee, water, and snacks via vending machine). I was assisted by Judith and she was excellent at explaining what I might need for how many miles my vehicle held. She advised me to also get an alignment, which I agreed, and during the midway point the mechanic working on my vehicle advised me to get a gasket oil valve replacement (definitely needed to know that). Judith is a sweet soul, kind, humble, and ensured I was accommodated well while I waited. Fun fact: Judith was able to say my name perfectly and even knew the meaning! (99% of people call me "T"). When I was waiting at the common waiting area I had the pleasure of also meeting Ali. He was very friendly, great smile, and comes from a background of highly being informed about cars. He gave me great examples about caring for your vehicle and we had great banter. I've been to several Mazda dealerships outside of my hometown and Victory Mazda San Leandro is by far the best Mazda dealership I have been to and it all started with the kind interaction I had with Judith. ^_^ More

Good costumer service and good explanation. I want to thanks Phay and the rest of the team. I want to thanks Phay and the rest of the team. More

Excellent service. Good amenities and ambiance. Friendly staffs.Well explained on the service and fees. Good amenities and ambiance. Friendly staffs.Well explained on the service and fees. More

Always friendly and professional service advisors! When I do need a service, Phay is very nice! Thank you! When I do need a service, Phay is very nice! Thank you! More

Everything about my experience here was top notch. Service was excellent. Prices were reasonable. Would highly recommend. Service was excellent. Prices were reasonable. Would highly recommend. More

I had a major repair for my CX5, advisor is friendly, manager listens to my story, had my car back for a few days now. So far so good. manager listens to my story, had my car back for a few days now. So far so good. More

This dealership is fantastic! Everyone from sales to financing were awesome! Will recommend to everyone I know who wants to get a Mazda! Everyone from sales to financing were awesome! Will recommend to everyone I know who wants to get a Mazda! More

The service advisor Gian was friendly, prompt, professional and extremely accommodating. I had to attempt some meetings during the service and he offered an empty office for me to keep private a professional and extremely accommodating. I had to attempt some meetings during the service and he offered an empty office for me to keep private and quiet. Awesome service More

Gian was super nice, explained to me in detail about what I needed to pay attention to for my car, and was very helpful I needed to pay attention to for my car, and was very helpful More

Awesome buying experience. Service team is caring and ensures customers are completely satisfied. They followed up regularly at the start to see that I am settling in well with Service team is caring and ensures customers are completely satisfied. They followed up regularly at the start to see that I am settling in well with the car. Overall a great experience. More