Victory Mazda San Leandro | Page 3

Pleasant reps, get me in and out real quick. Quoted a couple of hours but all was done in about an hour. Quoted a couple of hours but all was done in about an hour. More

The whole process was well-organized and fast, plus the manager was very nice. I like the comfortable waiting area. manager was very nice. I like the comfortable waiting area. More

I have no problem with the service people, they are just doing their job.So my point is with management.You guys need lighten up and let your associates do their job. Some are wound up pretty tight. It’s li doing their job.So my point is with management.You guys need lighten up and let your associates do their job. Some are wound up pretty tight. It’s like they are reading from a script. You have some good people, let them relax and be people people. More

Service is always fast and efficient. They don’t oversell you on unnecessary maintenance services They don’t oversell you on unnecessary maintenance services More

Phay was super helpful. He updated me on the status regularly. Thank you so much for helping me. He updated me on the status regularly. Thank you so much for helping me. More

Amazing experience for the repair for the safety recall and at no costs. They are always friendly when I come and provided their service for me. and at no costs. They are always friendly when I come and provided their service for me. More

Great experience with Victory Mazda. I easily set up my appt. with my phone to get my first safety recall resolved. The drop off was quick and made me feel prioritized. A few hours later I easily set up my appt. with my phone to get my first safety recall resolved. The drop off was quick and made me feel prioritized. A few hours later my recall was fixed with a software update and oil change completed. Great Job. More

Awesome experience every time, staff is friendly and very helpful 10 out of 10 every time helpful 10 out of 10 every time More

Overall service was on par with other Mazda dealerships. The used car acquisition manager contacted me to solicit a trade but no follow up after getting my online quote from Edmunds, not great there. The used car acquisition manager contacted me to solicit a trade but no follow up after getting my online quote from Edmunds, not great there. More

Dealer kept me informed of the service the entire time. The walk-through video was very helpful. Plus they didn't charge me for diagnosing the problem with my CarPlay was due to a faulty cable. The walk-through video was very helpful. Plus they didn't charge me for diagnosing the problem with my CarPlay was due to a faulty cable. More