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Victory Hyundai

AUSTINBURG, OH

Overview
Employees
Reviews
Vehicles
4.6
133 Reviews
We get it – there are tons of places you can go to buy a car around Austinburg. But if you’re after a Hyundai dealership that’s known for top-notch cars and friendly, reliable service, Victory Hyundai is your spot. Here, it’s all about the community. We’ve built a dealership that’s welcoming, easy-going, and always looking to give back. Whether you’re from Ashtabula, Geneva, Madison, Orwell, or Austinburg, we’re here to make you feel right at home.
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2990 GH DRIVE

AUSTINBURG, OH

44010

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Showing 133 reviews

October 01, 2026

Quick and professional. I only used them once but I have nothing bad to say about their service department. More

by cnau76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Swartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2026 -

Victory Hyundai responded

We’re glad the service on your Tucson felt quick and professional. Knowing that you have nothing but good things to say after just one visit means a lot to our service department. Danny Benage danny.benage@vagmgt.com

September 21, 2026

Service personnel were/are exceptional. They are professional, courteous and pay great attention to communicating the process. More

by jlipstreuer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Swartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2026 -

Victory Hyundai responded

Your praise of our team’s communication during the service on your Tucson means a lot to our service team. We’re glad we could provide professional, courteous service at every step. Derrick Keller derrick.keller@victory440.com

September 18, 2026

They were upfront with me. They noticed an issue with my car, that I wasn't aware of. More

by Keelerj95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Swartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rayen
Print
Sep 18, 2026 -

Victory Hyundai responded

Your note about our upfront communication and spotting that issue on your Santa Fe Sport reflects how our service team cares for every detail. Your five-star rating means a lot to us. Derrick Keller derrick.keller@victory440.com

Sep 18, 2026 -

Keelerj95 responded

They were very excellent on my vehicle. I would recommend, anybody with a Hyundai, who has a issue , they were really excellent. They have my vote.

September 17, 2026

I was at the dealership a couple of weeks ago for replacement of the intake manifold & I was very well satisfied with my experience at the dealership. I was an auto dealer for the Chrysler Corp. so I More

by js.127
Recommend Dealer
Yes
Employees Worked With
The Service Manager on the left desk as I was facing.
Print
Sep 17, 2026 -

Victory Hyundai responded

Knowing that your intake manifold replacement on your Hyundai Sonata met your expectations means a lot to our service department. Your experience as a former Chrysler dealer and recognition of our methodology as superior to many other dealerships is truly appreciated. Derrick Keller derrick.keller@victory440.com

September 12, 2026

I’m guessing that those reviews that are saying they had a great service department experience are getting nothing more than oil changes and tire rotations. I brought my Santa Cruz in for warranty work and More

by Upset
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tina Swartz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 28, 2026 -

Victory Hyundai responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Danny Benage danny.benage@vagmgt.com

September 10, 2026

Excellent! Everyone was very attentive and there wasn’t any crazy pressure. I’ve purchased 3 vehicles from Victory. I’d highly recommend them! More

by ROROROBYS413
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin, Seth
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Sep 10, 2026 -

Victory Hyundai responded

Your mention of attentive service and a pressure-free atmosphere highlights how much we value a seamless buying experience. We’re honored you chose us for a third vehicle and hope you enjoy your new Hyundai Palisade Hybrid. Derrick Keller derrick.keller@victory440.com

August 28, 2026

Don't care about customers. Did nothing to get me a loaner. Did not go above and beyond More

by katiesharp25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tina Swartz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 31, 2026 -

Victory Hyundai responded

Katie, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Derrick Keller derrick.keller@victory440.com

August 25, 2026

Salesman and manager and finance person all were super helpful to meet our needs. Glad we stopped in. More

by rpshowalter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Morris
Print
Aug 25, 2026 -

Victory Hyundai responded

Our team enjoyed guiding you through the purchase of your new Hyundai Tucson. Knowing you felt supported by our sales, management, and finance teams means a lot to us. We’re glad you stopped by and appreciate you choosing our dealership for your new Tucson. Gregory Stechschulte Victory Automotive Group - Marketing Gregory.stechschulte@vagmgt.com

August 24, 2026

In and out in half an hour. Replaced defective part,washed vehicle,no charge. Everyone at service desk was very pleasant! More

by BCLAYCOMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Swartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 24, 2026 -

Victory Hyundai responded

Hearing that we got you in and out in half an hour, replaced the part, and washed your Santa Cruz at no charge means a lot to our service team. Tina and our service desk appreciate your kind words. Derrick Keller General Manager derrick.keller@victory440.com

August 21, 2026

Great service and very professional staff. My car is always returned to me cleaner than it was when I dropped it off. Very knowledgeable and always quickly addresses any concerns I have. More

by dantejbattles67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Swartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 21, 2026 -

Victory Hyundai responded

Your note about your Kona coming back cleaner after every service appointment shows how much we care about those finishing touches. Hearing that our team addresses your concerns promptly and maintains a professional approach means a lot to us. Derrick Keller General Manager derrick.keller@victory440.com

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