Victory Honda of Plymouth
Plymouth, MI
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I came to see the wide selection of used Odysseys that I saw online. I was given an apt. Nate was very helpful. I bought the Odyssey and asked for a tow hitch to be installed. I had to come back later i saw online. I was given an apt. Nate was very helpful. I bought the Odyssey and asked for a tow hitch to be installed. I had to come back later in the week to get the vehicle and finish my financing. Nate had been out sick, but Joe tried to pitch in and finish up the deal. Unfortunately, the finance person had already left for the day, but as I had left a sizable downpayment, I was sent home with the vehicle. Too bad I did not get my temporary tags - but I made it home without incident. The next day, a driver brought the paperwork and tags to my house. I had driven the vehicle a bit and discovered that the electric doors and rear hatch rarely open unless I use the key fob. I am not sure if the electric got messed up when the hitch was installed. Since I live in Clinton Township, I will likely take it to a local dealer to have them check out what the issue is. I am hopeful that Victory Honda will honor any repairs that may need to be done if the hitch install is at fault, otherwise, the warranty should cover the work. Hopefully, it is a quick fix, as I need to have a vehicle every day:) Joe was great and nice. Nate even called me when he was sick to see how things went. Very nice people. More
Wade was on top of his game, keeping me informed through out the process, however I think the price was a little steep. Any problems with your Honda call Wade Babbit, I have owned this car for 4 years and t out the process, however I think the price was a little steep. Any problems with your Honda call Wade Babbit, I have owned this car for 4 years and this is the first service call. More
Our CRV was damaged running over a large frozen chunk of ice and snow. Maureen Kelley advised that a shield was damaged underneath and needed to be ordered and replaced. Both her cost estimate and order and ice and snow. Maureen Kelley advised that a shield was damaged underneath and needed to be ordered and replaced. Both her cost estimate and order and replacement time were exactly as she quoted. Maureen was very pleasant and knowledgeable and i would recommend her to others. More
My sister wondered why we were driving so far. When we left she said she would be back in October to see Jim Oconnor. She also mentioned how friendly everyone was. left she said she would be back in October to see Jim Oconnor. She also mentioned how friendly everyone was. More
We went to Victory Honda because the SRS light on our 2000 Accord was on. The car was taken in exactly at the appointment time and we waited less than an hour for the problem to be fixed. The technician 2000 Accord was on. The car was taken in exactly at the appointment time and we waited less than an hour for the problem to be fixed. The technician was friendly and professional. He told us the part was under warranty, so the problem was taken care of free of charge. The waiting room was comfortable and there was ample fresh coffee! We left with a washed car and our issue resolved promptly and expeditiously. Good experience! More
I am very disappointed for the high mileage ofmy Accord at delivery (over 1,500 miles) and that nothing was proposed or done to compensate for this unusual high mileage on a brand new vehicle! at delivery (over 1,500 miles) and that nothing was proposed or done to compensate for this unusual high mileage on a brand new vehicle! More
The process was so easy thanks to Mr. Winkler. I will recommend him to everyone. I LOVE my new Van!! The quality is outstanding. Everyone I encountered was friendly and helpful. recommend him to everyone. I LOVE my new Van!! The quality is outstanding. Everyone I encountered was friendly and helpful. More
Very good service. I made the appointment on-line and they were ready for me and said it would take 45 minutes or so, and it was done in 40 minutes and there was no charge because it was my first service they were ready for me and said it would take 45 minutes or so, and it was done in 40 minutes and there was no charge because it was my first service after purchase. More
We had four new tires installed and had an alignment done on our Civic Si. We had exceptional service and the car was finished earlier than promised. on our Civic Si. We had exceptional service and the car was finished earlier than promised. More