Victory Honda of Plymouth
Plymouth, MI
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Nathan Kujik - A Great Sales Employee Nathan was a great sales employee. He went above and beyond the call of duty. We wanted to drive the 2014 Honda CR-V a second time on another night Nathan was a great sales employee. He went above and beyond the call of duty. We wanted to drive the 2014 Honda CR-V a second time on another night and he stayed after his shift so he would be there when we arrived. He answered all of our questions and emails even on his day off. He also gave us time to make up our mind and was not pushy. He even worked with us on the lease price so it became affordable for us to buy the AWD instead of the 2WD. We had not initially intended to buy a Honda, but the lease deals were much better than GM, Chrysler, and Ford. It fit our budget much better. More
Top-Notch Salesperson, Product, and Price Tim was an excellent salesperson to work with. He made purchasing a new car an easy and comfortable experience, and we feel that paid a fair price fo Tim was an excellent salesperson to work with. He made purchasing a new car an easy and comfortable experience, and we feel that paid a fair price for our vehicle. We will certainly go back to Tim the next time we need to buy a car. We are delighted with our new Odyssey! More
2012 Honda Pilot Horrible experience. 2012 Honda Pilot. Tires didn't meet certificate requirements. Lied about the tread. Had to involve another dealership and threa Horrible experience. 2012 Honda Pilot. Tires didn't meet certificate requirements. Lied about the tread. Had to involve another dealership and threaten involving my lawyer before the tires got replaced. Sales/service are one star at best. Was not offered a fuel card or anything else to address the issue of me driving 145 miles round trip to have them make the vehicle a true certified honda as it should have been to begin with. Shop elsewhere. Not the way you treat people. Horrible experience. More
Exceptional service everytime! My son's 2003 Honda Civic was starting to have some problems. The engine light was coming on while driving. Maureen was able to find time on the sch My son's 2003 Honda Civic was starting to have some problems. The engine light was coming on while driving. Maureen was able to find time on the schedule to squeeze us in. The light went off before we got there but Maureen did some preliminary checks on the car and could find nothing wrong. I opted to wait until the light came back on to do more thorough diagnosis of the problem. The next day, the light was back on and Maureen was able to get the car in so that service could diagnose the problem and get it all fixed. I had them overnight a part and he was back on the road the next day. Exceptional service everytime! More
Good salesman poor price I was checking out a used Honda accord. Their salesman Joe was a great guy, he wasn't pushy about the car let me keep it for the night to check it out I was checking out a used Honda accord. Their salesman Joe was a great guy, he wasn't pushy about the car let me keep it for the night to check it out with my friend. Offered good service if I buy it. BUT they don't sway much from their price. If you are looking to get the KBB price after a long negotiation then go for it, otherwise don't waste your time there. More
Service I have use this dealer for many years and the overall experience (Customer service, quality of work and Friendliness) received has always been really I have use this dealer for many years and the overall experience (Customer service, quality of work and Friendliness) received has always been really excellent More
Sharon Maureen was so helpful and pleasant. The service was done well and in the time planned. Maureen was able to suggest a restaurant for me to have breakf Maureen was so helpful and pleasant. The service was done well and in the time planned. Maureen was able to suggest a restaurant for me to have breakfast while the service was completed. More
Great service every time I was hearing some strange noises while driving and called for service. Maureen was able to get me in the same day and the techs replaced some worn o I was hearing some strange noises while driving and called for service. Maureen was able to get me in the same day and the techs replaced some worn out wheel bearings. Victory Honda takes very good care of my family's four Honda's. More
My wife's Odyssey had a recall on the airbag. I called Maureen Kelly in service at Victory Honda in Plymouth. Maureen set up the appointment at my convenience, got me a shuttle home, called me as s called Maureen Kelly in service at Victory Honda in Plymouth. Maureen set up the appointment at my convenience, got me a shuttle home, called me as soon as the car was done and immediately got me the shuttle back to the dealership. This is what I have come to expect from Victory Honda when I deal with Maureen. Recalls are an inconvenience by their very nature, but employees like Maureen know how to take a negative experience and turn it into a positive one. That's why whenever I need my Hondas serviced, I call Maureen Kelly. If every service person in the world -- let alone Victory Honda -- were as good at her job as Maureen, customer service surveys would be unnecessary. More
I went to dealership to check out the special event since I bought a car couple of years ago and thought to give me new business and was introduce to Mr. Michael Vera, Sales Rep, he was very friendly and c I bought a car couple of years ago and thought to give me new business and was introduce to Mr. Michael Vera, Sales Rep, he was very friendly and courteous and provided all information and answer my queries without any issue, even I had my entire family, when I left him with a offer, i did not expected that he would call me but he did and we went back there to complete the sale, I have to give him 2000% for his great Professionalism and Friendliness. it was very great experience for me and my family working with Mr. Vera. More