Victory Honda of Plymouth
Plymouth, MI
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Fast and painless process when compared to past experiences with other brands. First non domestic vehicle I've ever bought and I'm glad I did! experiences with other brands. First non domestic vehicle I've ever bought and I'm glad I did! More
I have purchased 3 cars from this dealership and even before purchasing my first car here, I was bring my Honda's in for service. All-around, my experience has been excellent. By a mile, the customer before purchasing my first car here, I was bring my Honda's in for service. All-around, my experience has been excellent. By a mile, the customer service here is the best of any dealership. Shouting out to Vijay Moorthy, as an excellent salesman to work with. I just purchased a 2020 Civic Type R! More
Service for my Honda Fit I walked into this dearship and was immediately greeted and they were very helpful and were able to service my car without an appointment! The service I walked into this dearship and was immediately greeted and they were very helpful and were able to service my car without an appointment! The service was great would recommend this dealership! Thank you ! Also talked with a saleswoman about trading in my Honda and was not pressured into buying really respected her ! More
Was mislead with the car I bought Was misled with the new car I bought. I wrote a letter to the gm. Thinking I would get a response to tell him my experience. I guess he was not inte Was misled with the new car I bought. I wrote a letter to the gm. Thinking I would get a response to tell him my experience. I guess he was not interested in what I had to say. More
Service Dept. Rip Off Oil change cost me $275. Was told they found brake trouble. Total rip off. Nothing wrong with brakes. Never will I go back there. My car was new Oil change cost me $275. Was told they found brake trouble. Total rip off. Nothing wrong with brakes. Never will I go back there. My car was new at the time. More
Great experience with salesperson Vijay Moorthy I was waffling about what kind of car I wanted to buy and had narrowed it down to a Honda or Toyota given price, reliability, technology and other fac I was waffling about what kind of car I wanted to buy and had narrowed it down to a Honda or Toyota given price, reliability, technology and other factors. I have to admit that I've never liked car dealerships b/c I feel like I'm often being played by salespeople and old, predictable sales tactics. I didn't experience any of it at Victory and I give all the credit to my salesperson Vijay Moorthy. I often have very specific questions and it seems like car salespeople don't take their jobs seriously enough to *really* understand the products they're selling and the competitive vehicles. Vijay knew every answer to my questions, helped me to understand 4 reasons why the Honda Accord was better *for me* than the Toyota Camry, picked me up at my house 40 mins away to buy the car since I didn't have a ride there, gave me a price by email and phone, never pressured me. He is the best salesperson I've ever worked with. If you're even remotely considering a Honda, I recommend you give Vijay a shot. More
CRV customer Victory Honda of Plymouth is a great place to buy a vehicle I bought three Honda CRVs the service is great the car salesman a great and very helpful I Victory Honda of Plymouth is a great place to buy a vehicle I bought three Honda CRVs the service is great the car salesman a great and very helpful I love Warren that works in the service department and the lady that cooks the breakfast is awesome More
Waste of money Looking to waste your time and money? You’ve come to the right place. The service department will convince you that you need a $115 diagnostic test to Looking to waste your time and money? You’ve come to the right place. The service department will convince you that you need a $115 diagnostic test to find out your gas cap isn’t on tight enough (spoiler alert- the service team already knew this was the issue). My money and I were thoroughly disrespected. If I could give it 0 stars I would. More
SALES - unfair business, cheated, ripped off, poor service **ZERO RATING** I went to the dealership to buy a 2018 Honda and instead I got 2017. Without my knowledge, during transaction it was changed to 2017 a **ZERO RATING** I went to the dealership to buy a 2018 Honda and instead I got 2017. Without my knowledge, during transaction it was changed to 2017 and I am not aware of it. I was ripped off, cheated, very poor customer service, no response from dealership, general manager was very rude. I will never recommend anyone to go to this dealership. Make sure to read every page before signing any document at that dealership otherwise you will be ripped off like me. More
No ethics and horrible sales experience, Dishonest staff I was contacted by internet team that Honda Elite 2017 model was available.I went there and sales rep was really untruthful and showed me a 2016 model I was contacted by internet team that Honda Elite 2017 model was available.I went there and sales rep was really untruthful and showed me a 2016 model. He even told me that all colors are same price and they had received 3 colors and one of which was the color I wanted. We then mutually agreed on the price of the new car only.The only thing that was pending that they had not seen my trade so we agreed that I would bring him next day. When I told him that before I sign the paper I need to see the car again and it was the same car that he showed 2017 then sales rep told that they did not have the color and he had showed us 2016 model. When I told him that few min ago he said that they had the model and color I wanted but he said that he could give me a white one. The sales rep said that they can find the car that I want, he also said that it was in the different lot which was all lie. They never had the car but I still thought that they can get me the car and we agreed on bringing in the vehicle that I wanted to trade in next day Next day everything changed the new car price was $1500 more expensive than what we agreed on and sales team said that they need to charge dealer fee (higher price for color I wanted) and higher price was for the car which they first told me that they had to get it from other dealership. I would recommend everyone to be aware of this dealership as they have no integrity, don't keep their promise on the car and price quoted, will always slip in another car. Very dishonest team. Complete waste of time and lies all the time. They want you to sign all the paperwork asap and will be pushy so that you don't realize what they will More