Victory Honda of Plymouth

I just leased a 2012 Civic and I had a wonderful experience. This is my first time purchasing a Honda and David walked me through all the options on the Civic and we went over purchasing and leasin experience. This is my first time purchasing a Honda and David walked me through all the options on the Civic and we went over purchasing and leasing to find the best deal for me. In all my years of buying cars, no one has every gone over the whole vehicle front to back and how to work all the options including setting up my bluetooth. He walked me through the service department and introduced me the Service Manager. I feel very comfortable going back and getting my vehicle taken care of by Victory. I would recommend them to anyone. More

I went to Victory Honda last year looking for a trade in of my 2008 Saturn. I needed better gas mileage because I drive a lot for work. They got me in a used 2010 civic because they could not find me financ of my 2008 Saturn. I needed better gas mileage because I drive a lot for work. They got me in a used 2010 civic because they could not find me financing for a new one. The car was not there that day so they had me test drive a different civic. I felt very pressured and rushed to buy the car, I had my 3 year old son with me and at this point just figured they would have me come back the next day when car was there to do all of the purchasing paper work. But they actually wanted me to do everything that night without even seeing the car. I purchased my previous car from them so I trusted them. Bad move on my part... They said, "drive this car for a year and next year we'll get you into a new Honda". Well here we are a year later, driving a car I do not like and and paying way too much for... And I am so upside down on my loan, Honda will not even lease to me. I have so much negative equity. The car is being appraised at 8,000 an I owe almost 19,000. And the car is in the exact same condition as when I bought it, other than the miles. They sold me a used car for the price of a new one, made a nice commission off of me and now they can do NOTHING for me. Lesson learned... Never trust a used car salesman! More

I was lied to about what would be done if I bought a used 2010 Civic - was told I would receive an owner's manual, which was missing, and the rear bumber would be painted. Neither one of these things happene 2010 Civic - was told I would receive an owner's manual, which was missing, and the rear bumber would be painted. Neither one of these things happened. I was lied to and now VH has my money. I will never do business with these people again. More

I went to this dealer today looking for a preowned car after my current car died on the side of 696 yesterday. From the moment I arrived I felt at home with these folks. My mom and dad have been long time after my current car died on the side of 696 yesterday. From the moment I arrived I felt at home with these folks. My mom and dad have been long time customers of Victory Honda and thats why I went there. I asked to speak with a senior sales consultant and was introduced to David Wenger. Let me just say he was the nicest sales person I have ever delt with. He showed us many cars and different financing options. It seemed that all the preowned cars I looked at were in great condition and were Honda Certified. We finally found the one i liked it was a 2010 Honda Civic with only 10,000 miles David and His Manager Ken Litner worked very hard to get me a deal that fit my budget. Overall my experience at Victory Honda was pleasant and professional. I would recommend this dealer to anyone looking for a new or preowned car. THANKS AGAIN DAVID and KEN !!!! Happy Customer!!!! More

Went to look at a 2010 CRV certified used. Salesman was very friendly and quick to offer a test drive. Told him I was interested and asked for a price & trade in amount. Quoted what turned out to be a high very friendly and quick to offer a test drive. Told him I was interested and asked for a price & trade in amount. Quoted what turned out to be a high purchase price and a low trade in. Sales Manager came over and wantedto know what it would take for me to purchase today. Gave him an offer that I knew was low expecting tem to counter. They wouldn't only saying they couldn't accept my offer. Very arrogant. Bought the same car (+2000 miles) still certifie from another dealer for $1650 less than Victory. Trade in was about $800 higher and price of car was $850 lower. Needless to say I won't be returning here and don't recommend them. More

They are big dealership, arrogant and pressure you in buying a vehicle. They dont disclose the price upfront and demand your commitment to buy before they can reveal the price. Customer service is totall buying a vehicle. They dont disclose the price upfront and demand your commitment to buy before they can reveal the price. Customer service is totally non-existent. If you'd like to save time, money and be treated the right way don't go there. More

Julie, the sales associate was very friendly. She was unaware of the internet special the dealership was advertising and misquoted many "facts" about the sales. Made me a great offer, asked if I would b unaware of the internet special the dealership was advertising and misquoted many "facts" about the sales. Made me a great offer, asked if I would buy on the spot for that price, came back with a price higher than she quoted me($60/month). She was surprised I wasn't pleased and wanted to sleep on it. Upon coming home, I realized they were also running a special for test driving any vehicle. I test drove 2 in terrible weather. When I called the dealership to ask about my Target voucher, Gwen answered the phone. She very rudely told me they did not just hand those vouchers out, the customer must ask for it. I told her that is not what the ad. said. She said she would mail it to me after finding who my sales person was. I asked if she needed my name, she said no she would figure it out. Three weeks later and still no voucher. I did buy a Honda, but not from Victory because of these two employees. More