Victory Honda of Plymouth

They sold me a 2023 CRV HYBRID with after market mods and when the car was in service they damaged my vehicle. They said mods are not Honda approved even though they sold it to me and no one wants to take r when the car was in service they damaged my vehicle. They said mods are not Honda approved even though they sold it to me and no one wants to take responsibility. All they care about is their bottom line ..... very bad customer service. More

Terrible sales tactics of adding on additional junk fees adding 3 thousand dollars to their advertised price. Refused to sell me a car despite my full price offer. Absolute waste of time - shop elsewhere adding 3 thousand dollars to their advertised price. Refused to sell me a car despite my full price offer. Absolute waste of time - shop elsewhere! More

NO STARS! ! They have to be the only dealership in the state of michigan, that when they list a used car for 13,899 and then out the door pricing after fees goe ! They have to be the only dealership in the state of michigan, that when they list a used car for 13,899 and then out the door pricing after fees goes up to 19K. The smart connect fee alone (whatever that is) is 1900 dollars. Discussed with the salesman, and promised to get these waived, text to prove, We Show up for hours on end, to buy the car, after promising to waive that fee, they did not. Walked out without a deal. They have to be the most unprofessional dealership we have dealt with. They also texted me to let me know that was great deal, and they cannot believe that we walked away. Called the manager the next day, he could have cared less what his salesman did. BEWARE!! I will also report this to the BBB. They are arrogant, and could care less about their customers. Also, threw in a warranty and 2 yr of maintenance for free they said. OH wait, thats already on your website. Don't lie. Just bought the same car at a different dealership, same miles, year and price and almost 2K cheaper. NO smart connect fees at this dealership. SHAME on you all. Good Luck, as you may need it in the future. Nobody in their right mind, buying a used car should use these people!!! More

DO NOT SHOP VICTORY HONDA OF PLYMOUTH! !! I regret not doing my homework and reading the reviews for this place. I have purchased several Hondas for my family over the years and this was by !! I regret not doing my homework and reading the reviews for this place. I have purchased several Hondas for my family over the years and this was by far the WORST experience ever. The price we had discussed and the APR of the terms discussed changed by the time I got back to "sign the papers" and they blatantly lied to my face when I said that was not the price we had just discussed. They also told me they would give me a discount, but then tacked on elo gps at the end for an additional $5000 and I didn't want gps on it in the first place--but they said it was already installed. From beginning to end this was a horrible experience and HORRIBLE customer service! I will never go to Victory Honda of Plymouth again and will do my best to tell everyone I know about their SHADY business practices. After making my purchase, I saw online how they had done the same bate and switch to other people. When you are sitting in the lobby discussing prices and terms you get one price and then when you go back to sign documents they shove papers in front of you and ask you to sign. If you don't read carefully you will miss that everything you had previously discussed has increased by about $9000. Lesson learned. AVOID VICTORY HONDA AT ALL COST!! More

Set up appointment to see a car 2 days in advance. Even called to say I was running late. Got there was told car wasn’t available, it was going through 190 point inspection. On line said inspection wa Even called to say I was running late. Got there was told car wasn’t available, it was going through 190 point inspection. On line said inspection was already done . Don’t go to this place. Scammers More

Terrible experience. Talked them over the phone and via text on a vehicle. I was given a price. Drove over to hours to purchase the vehicle. As we were doing the pape Talked them over the phone and via text on a vehicle. I was given a price. Drove over to hours to purchase the vehicle. As we were doing the paperwork they mentioned there was a $2,000 charge for an ELO system. They blames me and got real defensive when I said I was frustrated they did not tell me. They said it was my fault for not asking. Stay far away from them. More

Purchased my odyssey here. Got approved for lower APR loan, however salesperson changed it to Honda Finance in the paperwork with higher APR. regretting not reviewing paperwork Got approved for lower APR loan, however salesperson changed it to Honda Finance in the paperwork with higher APR. regretting not reviewing paperwork throughly. More

Buyer beware! The are charging $2000 for ELO GPS on all new and used vehicles. I got them down to $995, but I regret my purchase. Learn from my mistake and have it The are charging $2000 for ELO GPS on all new and used vehicles. I got them down to $995, but I regret my purchase. Learn from my mistake and have it removed or walk! I will not be recommending this dealer to others. More

Sad excuse for a car dealership! Arrogant salesmen work here, no surprise to that! They add an ELO GPS feature to all their cars, buyer beware, it can be removed even when they tell Arrogant salesmen work here, no surprise to that! They add an ELO GPS feature to all their cars, buyer beware, it can be removed even when they tell you it can’t and then try to charge you an extra 2k for it. More

Recently went there to purchase a new Civic. Was ready to sign when the salesperson said there was a non-negotiable $5000 "Market Adjustment" for a $27k car! Total deal breaker. Ended up buying Was ready to sign when the salesperson said there was a non-negotiable $5000 "Market Adjustment" for a $27k car! Total deal breaker. Ended up buying the car at another local dealership without the greedy markup. I must say the salesperson was actually above average. It's a shame we bend over for the stealership terms. After purchase (from elsewhere) we wanted to buy about $500 in OEM accessories for it. Victory sent a 15% off coupon in the email, but after checking they were charging over 20% more than MSRP on these. This dealership is a TOTAL RIPOFF and I will remember that in the future and tell everybody I know. I currently have 6 cars and would never consider anyone of their stealerships for anything - EVER! More