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Victory Honda of Muncie - Service Center

Muncie, IN

4.8
145 Reviews

145 Reviews of Victory Honda of Muncie - Service Center

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April 24, 2025

Service was good and fast I was very pleased with my visit and friendly people. More

by JIMWILSON438
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
April 24, 2025

Very pleasant to customers. As a woman, I do not feel uncomfortable sitting in the lounge waiting on my car. More

by dkrowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
April 22, 2025

Every time I visit staff are friendly and make useful suggestions. Service is done quickly and I get notified immediately of any changes or completion. More

by danman61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
April 22, 2025

The only complaint I have after doing business with this dealership since 1995 including buying 3 cars is that I kept getting service notices for about 8 years after I notified I no longer had the car. Even More

by pryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
April 20, 2025

Mike in the Service Center was excellent to work with. He was very professional, responsive and courteous. He also worked with our warranty company to ensure the replacement part and service was covered. More

by steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Raatz and Brandon Wade
April 13, 2025

They have proven, by their forthright honesty, they can be trusted. They are efficient and effective. More

by dglenn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
April 13, 2025

We had exterior accessories installed and it was done professionally & timely. We are pleased with the workmanship. More

by ROBINSONJENSEN
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Holly Horsley our sales consultant arranged with service department & provided loaner vehicle.
April 13, 2025

Was told I could come in anytime for a fluid change (incl brakes). Waited 3 hours. Was charged $15.00 for an "oil stabilizer" product that I knew nothing about and would not have OK'd. Asked for a body shop More

by DAVEFISH48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Writer and body shop writer
April 09, 2025

We have always been happy with this dealership and everyone who works there! We have never had any problems there. More

by ljwolfgang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle,
April 09, 2025

The service manager mike was very professional and made the car repair experience better. Mike and his team repaired my crv back to very good condition. Everyone was very professional. More

by BLACKYCAT46953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager mike.
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