Victory Honda of Muncie
Muncie, IN
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Both gentlemen were helpful. The service tech took care of us right away. The mechanic was also very helpful. Both took time to discuss our concerns. of us right away. The mechanic was also very helpful. Both took time to discuss our concerns. More
"Winter Service Special" was actually special! Tim was helpful, very thorough, and friendly. Hospitality cafe served great coffee in a pleasant space, and the wait was quite reasonable. They even w Tim was helpful, very thorough, and friendly. Hospitality cafe served great coffee in a pleasant space, and the wait was quite reasonable. They even washed my car! More
Knowledgeable staff and great customer service The service staff is friendly and willing to explain necessary service that is needed. They never pressure you to do anything - just give you the inf The service staff is friendly and willing to explain necessary service that is needed. They never pressure you to do anything - just give you the information for you to make a decision. Waiting for the service to be completed is actually "fun" - free coffee, soda, water, and delicious snacks. All with a big screen TV to keep you from becoming bored! More
Jama was very friendly and professional. She reviewed the service report with me. Service was completed in a timely fashion. Facility was clean and very organized. service report with me. Service was completed in a timely fashion. Facility was clean and very organized. More
I had never been happier with the service and helpfulness of every staff person I have talked with at Victory Honda of Muncie. They are friendly, and fast at service. I will buy my next vehicle from them. Th of every staff person I have talked with at Victory Honda of Muncie. They are friendly, and fast at service. I will buy my next vehicle from them. They have made a customer for life with me. More
Excellent So helpful in getting me in even without an appointment. I always get excellent service here and when I do need to wait, this facility is very comfort So helpful in getting me in even without an appointment. I always get excellent service here and when I do need to wait, this facility is very comfortable. This particular time, I had errands to run with my granddaughter and really did not plan to leave my vehicle, just needed a tire check for pressure. The service department found that my tires were quite bad, I knew I would be needing some. They were able to loan me a vehicle to continue plans with my granddaughter wile they put the new tires on and took care of the other necessities my car was due for. Very friendly and caring people at Victory Honda. I will assuredly purchase another vehicle here when the time comes. More
Excellent customer service! The staff at Victory Honda takes wonderful care of me! Whatever sales or service I need, I'm helped right away without a long wait! takes wonderful care of me! Whatever sales or service I need, I'm helped right away without a long wait! More
Always the best experience with Victory Honda. We have bought multiple cars from them. The man in the finance Dept that helped with our sale is wonderful. KT is a top notch salesman and we wouldn't go any bought multiple cars from them. The man in the finance Dept that helped with our sale is wonderful. KT is a top notch salesman and we wouldn't go anywhere else ! More
Pleasant experience I went to Victory Honda of Muncie to purchase a new car. Steve Roberts was very kind to me and professional. My only complaint is that I got cocky whi I went to Victory Honda of Muncie to purchase a new car. Steve Roberts was very kind to me and professional. My only complaint is that I got cocky while negotiating and got a high monthly payment on my car. When I return to purchase a car for my wife I will be ready. More
Tim Lawton in the service department has been so helpful and honest. Really trust Victory Honda and plan on returning whenever I need service in the future and honest. Really trust Victory Honda and plan on returning whenever I need service in the future More