Victory Honda of Muncie
Muncie, IN
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Excellent Service Excellent service and follow up with Jason and KT. They are perfect ambassadors for the Honda brand name. They both made my purchase very easy, and th Excellent service and follow up with Jason and KT. They are perfect ambassadors for the Honda brand name. They both made my purchase very easy, and they worked with my schedule. Highly recommend them. More
Scheduled service Although I just dropped by on a Wednesday afternoon to identify what the "maintenance soon" light indicated, Caleb Wheeler fit me in immediately for o Although I just dropped by on a Wednesday afternoon to identify what the "maintenance soon" light indicated, Caleb Wheeler fit me in immediately for oil change, tire rotation, and computer re-set. More
Great! Michael explained what was to take place for this 50,000 mile check and review, including the time needed and the cost. He is always kind and pleasant Michael explained what was to take place for this 50,000 mile check and review, including the time needed and the cost. He is always kind and pleasant besides being thorough. Thanks for taking good care of me and of my CR-V. Mary F. Johnson More
Air bag recall and oil change Was particularly please with the pleasant attitude and knowledge of Tim Lawton. Also, Linda at the complimentary snack bar/waiting area was super swe Was particularly please with the pleasant attitude and knowledge of Tim Lawton. Also, Linda at the complimentary snack bar/waiting area was super sweet. She was very welcoming!! More
Aged system things in 2007 Ridgeline Blunt focus on problem to find answer when service visit that need to get solutions of my vehicle really honest impression I trust victory Honda dea Blunt focus on problem to find answer when service visit that need to get solutions of my vehicle really honest impression I trust victory Honda dealership More
Tim Lawton was very friendly and professional, as always! My appointment for an oil change and tire rotation was at 9:00am and the job was finished by 10:00am. The hostess was also very friendly. Overall, it My appointment for an oil change and tire rotation was at 9:00am and the job was finished by 10:00am. The hostess was also very friendly. Overall, it was another excellent performance by Team Honda! in Muncie. More
"Winter Service Special" was actually special! Tim was helpful, very thorough, and friendly. Hospitality cafe served great coffee in a pleasant space, and the wait was quite reasonable. They even w Tim was helpful, very thorough, and friendly. Hospitality cafe served great coffee in a pleasant space, and the wait was quite reasonable. They even washed my car! More
Oil Change and Cabin Filter changed I always go to Victory Honda for service on my Honda CR-V. Ben Coleman is an excellent representative. He is very friendly, explains everything and I always go to Victory Honda for service on my Honda CR-V. Ben Coleman is an excellent representative. He is very friendly, explains everything and expresses care about what I need to do to take care of my vehicle. More
Both gentlemen were helpful. The service tech took care of us right away. The mechanic was also very helpful. Both took time to discuss our concerns. of us right away. The mechanic was also very helpful. Both took time to discuss our concerns. More
Knowledgeable staff and great customer service The service staff is friendly and willing to explain necessary service that is needed. They never pressure you to do anything - just give you the inf The service staff is friendly and willing to explain necessary service that is needed. They never pressure you to do anything - just give you the information for you to make a decision. Waiting for the service to be completed is actually "fun" - free coffee, soda, water, and delicious snacks. All with a big screen TV to keep you from becoming bored! More