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Victory Honda of Muncie

Muncie, IN

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153 Reviews

4901 W McGalliard Rd

Muncie, IN

47304

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Showing 153 reviews

February 02, 2020

Excellent Service Excellent service and follow up with Jason and KT. They are perfect ambassadors for the Honda brand name. They both made my purchase very easy, and th More

by allenhome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KT
January 31, 2020

Scheduled service Although I just dropped by on a Wednesday afternoon to identify what the "maintenance soon" light indicated, Caleb Wheeler fit me in immediately for o More

by Roving Professor
Recommend Dealer
Yes
Employees Worked With
Ben Gilman
January 31, 2020

Great! Michael explained what was to take place for this 50,000 mile check and review, including the time needed and the cost. He is always kind and pleasant More

by 2611johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael and others
January 30, 2020

Air bag recall and oil change Was particularly please with the pleasant attitude and knowledge of Tim Lawton. Also, Linda at the complimentary snack bar/waiting area was super swe More

by meshirey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Lawton and Linda, snack bar
January 29, 2020

Aged system things in 2007 Ridgeline Blunt focus on problem to find answer when service visit that need to get solutions of my vehicle really honest impression I trust victory Honda dea More

by ersmith52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All Advisors
January 29, 2020

Tim Lawton was very friendly and professional, as always! My appointment for an oil change and tire rotation was at 9:00am and the job was finished by 10:00am. The hostess was also very friendly. Overall, it More

by jmsuding
Recommend Dealer
Yes
Employees Worked With
Tim Lawton
January 28, 2020

"Winter Service Special" was actually special! Tim was helpful, very thorough, and friendly. Hospitality cafe served great coffee in a pleasant space, and the wait was quite reasonable. They even w More

by cgreg21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
January 28, 2020

Oil Change and Cabin Filter changed I always go to Victory Honda for service on my Honda CR-V. Ben Coleman is an excellent representative. He is very friendly, explains everything and More

by Sandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Coleman
January 27, 2020

Both gentlemen were helpful. The service tech took care of us right away. The mechanic was also very helpful. Both took time to discuss our concerns. More

by Bnjrun65
Recommend Dealer
Yes
Employees Worked With
Not sure
January 27, 2020

Knowledgeable staff and great customer service The service staff is friendly and willing to explain necessary service that is needed. They never pressure you to do anything - just give you the inf More

by marlow5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike this visit, but have worked with Ben in the past and he is great also!
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