Victory Honda of Morgan Hill - Service Center
Morgan Hill, CA
70 Reviews of Victory Honda of Morgan Hill - Service Center
Express service is great ! Service person was available on the spot Sarah Gomes verified my Service Contract with Anderson Honda so car was under warranty! Work on car was don Service person was available on the spot Sarah Gomes verified my Service Contract with Anderson Honda so car was under warranty! Work on car was done in a timely manner Thank you More
I think they finally fixed a failed transmission by replacing the whole unit. It actually took three tries. The first time they replaced a sensor. The second time they replaced the torque converter. replacing the whole unit. It actually took three tries. The first time they replaced a sensor. The second time they replaced the torque converter. The third time they replaced the whole transmission. All three were performed using the extended warranty and Honda Care for towing. One star is missing because the first two service technicians either didn't correctly diagnose the problem or performed the repair incorrectly which caused the transmission to fail for the third time. More
Service to car was good. On time as promised. However, I waited over 40 minutes after speaking to someone who took down the milage a brief description of what needed to be do On time as promised. However, I waited over 40 minutes after speaking to someone who took down the milage a brief description of what needed to be done (outside in the drop off area) to speak to the service adviser who wrote up my service work order. It only took about 3 minutes to say what needed to be done, then I was able to leave. I even asked the receptionist, after 30 minutes of waiting, if my name was called and I didn't hear it. I was told the service adviser was busy and would get to me soon. It seems to me that some priority should given to customers that want to drop off and get going, More