Victory Honda of Morgan Hill - Service Center

Fantastic customer service by each employee that I spoke with. Turn around time was fantastic! with. Turn around time was fantastic! More

I did not expect to deal with they type of engine failure I experienced so soon from a 3 year old car. The car is a commuter, but required a new gasket, which resulted to a very costly repair. The staff seem I experienced so soon from a 3 year old car. The car is a commuter, but required a new gasket, which resulted to a very costly repair. The staff seemed to be aware of the issue trending based on the type of engine. The staff helped a bit with reducing the cost of the issue, but still ended up spending a few thousand $$$$ for the repair. I wish Honda would see trending issues and expedited their recalls. The staff repeatedly said it was common. More

Had great service. Greated by our Sales personnel and moved right over to the service department. Service was completed and totally explained to us within 1.5 hours. Greated by our Sales personnel and moved right over to the service department. Service was completed and totally explained to us within 1.5 hours. Very comfortable waiting area. Very pleased with the whole process. Thank you. More

Upon arrival at 9:25 for a 9:30 appointment, check in for an oil change was smooth and an Uber was called for me. Then at 3:00, I called the dealership to ask if my car was ready and was told it was. I had an oil change was smooth and an Uber was called for me. Then at 3:00, I called the dealership to ask if my car was ready and was told it was. I had a friend take me back for my car at about 4:30. Wondering why service writer did not call me. More

Service is great other than forgetting to reset the tire sensor monitor in the car and on the way home the warning startled my wife sensor monitor in the car and on the way home the warning startled my wife More

Prices are much higher in Morgan HIll then other Honda dealerships. I go there only for convenience. Every time I have had my car serviced there, it has always taken longer than what time frame was give dealerships. I go there only for convenience. Every time I have had my car serviced there, it has always taken longer than what time frame was given. Recently parts needed to be ordered and were promised the next day, I brought the car back the next morning only to find the parts were not in yet. No phone call to alert me, and I had to take time off to get car there. I undestand some things are very subjective depending on the situation, however, overall I have not had good experiences at Victory Honda of Morgan Hill. I am looking to upgrade my Honda Pilot, as I have been a Honda owner my whole life, love Honda cars, however now I am considering a different car so I do not have to rely on Victory Honda of Morgan hill to service my car. To have a last positive comment, people are very nice and kind, and store/service area was very clean. More

Good friendly nice professional kind smart clean positive happy funny fast loyal snacks comfortable good mechanics happy funny fast loyal snacks comfortable good mechanics More

Pleasant and positive experience. Sara Gomes managed my service visit very well. I commend Honda on a job well done. Thanks Sara Gomes managed my service visit very well. I commend Honda on a job well done. Thanks More

Prompt. Returned from service before predicted time. Everyone was pleasant and cordial. Car was clean. Returned from service before predicted time. Everyone was pleasant and cordial. Car was clean. More

Who made my experience extraordinary, was service advisor Sarah. She went above and beyond for me. Sarah. She went above and beyond for me. More