
Victory Honda of Morgan Hill
Morgan Hill, CA
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Brandon gave me the best customer service. As we spoke over the phone a few days before my car service. When I went in he was ready to go over the whole service my car was getting. Excellent e As we spoke over the phone a few days before my car service. When I went in he was ready to go over the whole service my car was getting. Excellent explanation. Plus he offered me a ride with Lyft that I was not counting on that wow thanks Brandon More
The Victory Honda service center is clean with on time service, friendly, and, high quality. The staffs and the Service Advisor, Allan Garcia, are knowledgeable to address my concerns. The Uber service is service, friendly, and, high quality. The staffs and the Service Advisor, Allan Garcia, are knowledgeable to address my concerns. The Uber service is excellent that saves me lot of time and make my day more productive to handle daily routine. More
Overall a good experience. Had to take the vehicle back to fix a repair and they did damage to a panel in the vehicle, but the service rep was kind. Honestly a little surprise Had to take the vehicle back to fix a repair and they did damage to a panel in the vehicle, but the service rep was kind. Honestly a little surprised there was no added discount or something for damaging the car that has a pretty big hole and ugly until the back ordered part can be acquired. I’m in customer service and usually you say sorry and add a discount for the created problem and hassle to have someone needing to come back to rectify an issue. Especially when I paid almost $5k for repair work. More
The friendly staff is efficient in working with each customer. During the wait time, there is a comfortable lounge complete with snacks and beverages. Victory has one of the best service centers in the customer. During the wait time, there is a comfortable lounge complete with snacks and beverages. Victory has one of the best service centers in the area. More
Fantastic service department. No nonsense and very professional. The issue was handled in a timely manner and the communication was on point. No nonsense and very professional. The issue was handled in a timely manner and the communication was on point. More