
Victory Honda of Morgan Hill
Morgan Hill, CA
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Upon arrival at 9:25 for a 9:30 appointment, check in for an oil change was smooth and an Uber was called for me. Then at 3:00, I called the dealership to ask if my car was ready and was told it was. I had an oil change was smooth and an Uber was called for me. Then at 3:00, I called the dealership to ask if my car was ready and was told it was. I had a friend take me back for my car at about 4:30. Wondering why service writer did not call me. More
Prices are much higher in Morgan HIll then other Honda dealerships. I go there only for convenience. Every time I have had my car serviced there, it has always taken longer than what time frame was give dealerships. I go there only for convenience. Every time I have had my car serviced there, it has always taken longer than what time frame was given. Recently parts needed to be ordered and were promised the next day, I brought the car back the next morning only to find the parts were not in yet. No phone call to alert me, and I had to take time off to get car there. I undestand some things are very subjective depending on the situation, however, overall I have not had good experiences at Victory Honda of Morgan Hill. I am looking to upgrade my Honda Pilot, as I have been a Honda owner my whole life, love Honda cars, however now I am considering a different car so I do not have to rely on Victory Honda of Morgan hill to service my car. To have a last positive comment, people are very nice and kind, and store/service area was very clean. More
Express service is great ! Service person was available on the spot Sarah Gomes verified my Service Contract with Anderson Honda so car was under warranty! Work on car was don Service person was available on the spot Sarah Gomes verified my Service Contract with Anderson Honda so car was under warranty! Work on car was done in a timely manner Thank you More