Victory Honda

Sales Excellent experience when buying my new CR-V. I have purchased my vehicles from Victory Honda for years, and I appreciate the attention that Jim G. s Excellent experience when buying my new CR-V. I have purchased my vehicles from Victory Honda for years, and I appreciate the attention that Jim G. shows each time during the purchase. Somehow he remembers what I like, or don't like, and pulls it all together very quickly. I stopped in on Saturday and chatted with Jim for a bit, took a test drive in the new CR-V, got a call from Jim on Monday after work about a car that came in that day in a color I had just casually mentioned. He had already worked out the finances on my trade vs. a new car when he called so I knew upfront a ballpark price for my new payment. I liked what I heard so I drove back to see the car. It was just what I wanted, even though on Saturday I didn't know what I wanted! We worked out the finances that evening, and as it was getting late, we decided I would pick up the new car the next day and sign the paperwork at that time. I was given a loaner to drive home and on Tuesday I returned after work to finish the deal. Jim had the new car all ready and had transferred all the items in my old car over to the new car and had placed everything in the same spot it had been in the old car. I didn't have to look for a thing! I sat with Pleas, the money man (another great guy BTW), signed my paperwork and in a matter of minutes I was out the door and on my way to my "new car training class" with Jim. Thanks so much for the great purchase experience. Like many others in the area, I have the option of purchasing from the "native" auto companies at a discount, but I chose Victory Honda as the place to spend my money and that is in a large part due to the employees of the dealership and their treatment of the customers. Thank you again! More

Above the call of duty The service went above the call of duty. The new service director was especially accommodating. The service was timely as scheduled and the car funct The service went above the call of duty. The new service director was especially accommodating. The service was timely as scheduled and the car functioned and looked grand. More

Service department Greeted politely and servicing done promptly and quickly! Service work that was done was reviewed when the work was completed. Good Job! Keep it up! Greeted politely and servicing done promptly and quickly! Service work that was done was reviewed when the work was completed. Good Job! Keep it up! More

Trade-In on a lease We traded in our leased 2013 Honda Accord Sport a year early for a 2015 Honda Accord and ended up with a newer car and a great deal. We had excellent We traded in our leased 2013 Honda Accord Sport a year early for a 2015 Honda Accord and ended up with a newer car and a great deal. We had excellent service and help from Jodi. More

While visiting relatives back in Michigan This review is a little late. Back in September we traveled from our home in Woodstock, Maryland to visit relatives "back home" in the Detroit area. This review is a little late. Back in September we traveled from our home in Woodstock, Maryland to visit relatives "back home" in the Detroit area. While passing Monroe on I-75, a small trailer wheel appeared on the road and my wife ran it over, destroying the front passenger tire and damaging the rear passenger tire on our 2013 Odyssey. After getting a tow to Victory Honda, Adam Stanley and his crew assessed and repaired the tires quickly. They drove my wife to her sister's house in Newport while I waited for the repairs. Currently living in the mid-Atlantic region, I expected a large bill. I was surprised at the reasonable cost! Couldn't have been a more satisfied customer! Even got a follow-up thank you postcard. Highly recommend. More

Great service! We were very pleased with our experience at Victory Honda. We were greeted promptly upon arrival and were assisted immediately. The salesperson made u We were very pleased with our experience at Victory Honda. We were greeted promptly upon arrival and were assisted immediately. The salesperson made us feel very comfortable in finding the right vehicle for us. We were very pleased with our experience and our new Honda Accord Sport! More

2001 Corvette Convertible Saw the car on Auto Traders. Sales people were easy to work with. Was only given one key and General Manager said they would pay for another one. K Saw the car on Auto Traders. Sales people were easy to work with. Was only given one key and General Manager said they would pay for another one. Key fobs are missing so will have to try and buy one. Also said something about a free kit when we were in to see the car on Wednesday night and that it would be given to us when we picked up car. Did not receive it. Only complaint I have is that sellers should know more about the car they are selling. Over all it was a good experience. More

I have leased 5 cars from your dealership and have always been very pleased with the service. This was my first time dealing with Mr. Foster and he did not disappoint. He was very attentive and made sure I been very pleased with the service. This was my first time dealing with Mr. Foster and he did not disappoint. He was very attentive and made sure I understood everything about leasing, my new vehicle, its features, etc. Another plus was that the entire process took only a few hours an I did not have to spend my entire Saturday at the dealership. Looking forward to doing business with you again in the future. More

The Service department is excellent! We only had a small window of time to get the car serviced, they worked with us! They delivered the car early! window of time to get the car serviced, they worked with us! They delivered the car early! More

Ken Markham is the best service person I have ever had the pleasure of dealing with! He fit me in to his already full schedule, diagnosed the problem, got me a loaner car to use while he waited for parts the pleasure of dealing with! He fit me in to his already full schedule, diagnosed the problem, got me a loaner car to use while he waited for parts and got my car fixed promptly and properly. He is courteous and explained everything thoroughly. He gave me a quote that actually turned out to be less than what I expected. Thanks Ken! More