Victory Honda

I have always gotten friendly and fast service. I had purchased my tires at another Honda dealer and they needed rotation. I usually take my vehicle to that dealership to rotate the tires as that is don purchased my tires at another Honda dealer and they needed rotation. I usually take my vehicle to that dealership to rotate the tires as that is done free for lifetime. But, Victory Honda of Monroe said they would honor that deal and did my tire rotation for free saving me a trip. More

I've been dealing with Victory Honda for almost 20 years...purchasing/leasing several Honda vehicles. Their service department is par excellence! Looking forward to many more years with Victory Hond years...purchasing/leasing several Honda vehicles. Their service department is par excellence! Looking forward to many more years with Victory Honda. More

I was very specific in what I wanted and I told them several times that I was paying cash. When I arrived the car I wanted was there but they would not honor their quote unless I financed the purchase. several times that I was paying cash. When I arrived the car I wanted was there but they would not honor their quote unless I financed the purchase. Needless to say I walked out the door. I got the same car the next day at Brown Honda in Toledo for the same price that that Victory quoted but would not honor. Do not deal with these people, they are disreputable. More

I came into the dealership looking to trade in two vehicles and purchase one used SUV. Not only did Jim help identify a great vehicle for me, he addressed my specific financial wants/needs and put tog vehicles and purchase one used SUV. Not only did Jim help identify a great vehicle for me, he addressed my specific financial wants/needs and put together a great purchase plan for me and my family. I am proud to say I am leasing a brand new Honda Pilot. The customer service that Jim demonstrated will lead me to not only become a repeat customer but will lead to my referral of him and Victory Honda to my friends and family. Thank you for valuing your customers! More

I was greeted immediately as I stepped out of my vehicle in the parking lot. Everyone was courteous and did not crowd me. I was greeted by Nick and Curtis, then shown to the vehicles I had selected from the in the parking lot. Everyone was courteous and did not crowd me. I was greeted by Nick and Curtis, then shown to the vehicles I had selected from the internet. More

Karl was excellent in handling my trade in and the purchasing of new car. He sat in the car with me and explained everything I need to know. It was worth the the trip to Monroe. Thanks purchasing of new car. He sat in the car with me and explained everything I need to know. It was worth the the trip to Monroe. Thanks More

I received prompt and courteous treatment from Mr Sanchez and all of the employees of the dealership that I encountered on my service visit. The wait time was shorter than predicted. and all of the employees of the dealership that I encountered on my service visit. The wait time was shorter than predicted. More

I went in to the dealership expecting to be jumped on by the sales staff of this dealership. My credit report shows several blemishes from my grown kids. I figured I would have to really fight to get a diff the sales staff of this dealership. My credit report shows several blemishes from my grown kids. I figured I would have to really fight to get a different car. To my amazement this wasn't the case. After talking with my salesmen I was shocked to have an offer excepted fairy quickly. I got a new vehicle and driving home with a big smile on my face. My salesmen answered all my questions. This was the best vehicle purchase experience I've ever had. More

During this visit, the team was very helpful at meeting my requests to get a new car. There was a miscommunication in which they got the wrong car from another location but they quickly ammended the situat my requests to get a new car. There was a miscommunication in which they got the wrong car from another location but they quickly ammended the situation and got me the car that I was originally promised. While I was definitely upset to have to deal with that, they went above and beyond to fix their error. I really appreciate their commitment to make me happy and get the car that I wanted. More

I am happy with my decision with the purchase of the Honda Accord. The dealership represented themselve well and took care of the entire transaction. I am looking forward to a continued relationship a Honda Accord. The dealership represented themselve well and took care of the entire transaction. I am looking forward to a continued relationship as to the care and maintence of the automobile. More