Victory Honda
Monroe, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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This dealership should be avoided by anyone seeking to be treated as a loyal customer. I have purchased three vehicles from this dealer, and the first two times were fine, but with the new general manager, J treated as a loyal customer. I have purchased three vehicles from this dealer, and the first two times were fine, but with the new general manager, James Kroll, that has all changed. He and his sales staff misrepresented the vehicle presented to me, and have had over a month to find the vehicle I was told I was getting. I was told more than five times that I would be contacted when they could locate a suitable vehicle to replace the one they suckered me into, but their response has been inconsistent to say the least. To date, I have not been presented with a suitable replacement vehicle. I recommend that everyone avoid doing business at Victory Honda in Monroe. I wish I had known before I made the mistake of putting my trust in this dealership. I hope this helps the next person thinking as I did. You will not be treated in a friendly, fair or decent mannner. Turn around and take your business elsewhere. More