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Victory Honda

Monroe, MI

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rated
53 Reviews

1605 North Monroe St.

Monroe, MI

48162

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Showing 53 reviews

August 19, 2022

Went to dealership for recall service and they had the car a week for a 2.4 hour repair. Didn’t mind that so much but every time I called to get update on car they were not responsive only apoplectic. The More

by ErieMI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick
Aug 19, 2022 -

ErieMI responded

Big Thumbs up to the service manager who reached out to me and offered a free car detailing to rectify the negative experience. I’ll give you another try because this shows you do care about your customers.

February 09, 2021

I highly recommend everyone to go and get a car from Honda they will take care of you and get you in a nice car More

by Bteambiggs22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark. Deters
January 25, 2021

Thanks to the great sales team lead by mark deters I was able to get in a brand new Honda Civic sport . A clean and reliable car with style . More than pleased with the services provided More

by Winekoffe3121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark deters
November 28, 2020

Had a great time and was so excited to get my brand new Honda Civic thanks to Caitlin trout and Ellie!!!! Seriously would recommend going through them to get a car!! More

by Caleb.prajzner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caitlin trout, Ellie
December 08, 2019

Lying on Pricing I went in the dealership because the sales person (Maz) called me to see if I was interested in a new lease as he was trying to meet his sales budget More

by Ishan Shah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Maz
October 13, 2018

Turned my negative into a positive Jimmy g got me out 2 upside down car loans with high interest.into a new honda civic with 1.9 interest.cant beat that.i tryed that at 3 other dealersh More

by Kjstockman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JIMMY G
March 06, 2017

No follow up They only care up until the point your check clears or your cash is handed over. They messed up in processing my title. it took almost a month to rece More

by disappointed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
May 16, 2016

friendly, knowledgable and accomodating Jim G was very friendly. We had some things that were to be added to our new vehicle purchase and they gave us a brand new Honda to drive for the coup More

by richglo72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim G
May 08, 2016

Always a class act Jim G is not only a great salesmen, but an awesome person. He is always a class act and goes above and beyond to satisfy his customers. The GM also wa More

by Jeremy West
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim G
April 14, 2016

too pushy changing deals last minute they were too pushy to get me a new car instead of knowing what i really wanted and now I ended up with an overpriced lease More

by enthusiast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jodi, and Lou.
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