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Victory Ford

Kansas City, KS

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131 Reviews

1800 N 100th Terrace

Kansas City, KS

66012

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Showing 131 reviews

December 15, 2013

Our Sales Consultant Gary Marlin was very helpful in finding the right vehicle for us. He was very patient with our several phone calls to him and took the time to find us the truck we were looking for More

by debitrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Marlin
Dec 16, 2013 -

Victory Ford responded

Thanks a lot for recommending our staff and service. We are honored to have you as a customer and we are dedicated to continuing to offer you excellent customer service in the future. We truly appreciate your five-star rating! Make sure to follow us on Facebook and Twitter. Sincerely, Steve Cook - General Sales Manager

December 08, 2013

Best customer service that I've ever experienced at any dealership, from the salesman to the finance department. Gary Marlin took the time to go over every little instrument in the vehicle and even se More

by viknik57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Marlin
Dec 10, 2013 -

Victory Ford responded

Thanks so much for this awesome review. We are honored to have helped you and we're looking forward to enjoying a great relationship with you in the future. Thank you for this positive review! Make sure to follow us on Facebook and Twitter. Sincerely, Steve Cook - General Sales Manage

December 07, 2013

Salesman was friendly and helpful. he answered all my questions and took care to explain things I was not sure of. all of the staff were easy to get along with. More

by jeffhutsell2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Zukaitis
Dec 10, 2013 -

Victory Ford responded

We are very happy to know you enjoyed your experience at our dealership. Our goal is to provide 100 percent customer satisfaction. We have reached this goal with you and we're very happy to have helped you. Thanks so much for this quality review. Make sure to follow us on Facebook and Twitter. Sincerely, Steve Cook - General Sales Manage

October 30, 2013

Steve and everyone at Bonner Springs Ford did a fabulous job working with me to purchase my Ford Fusion. I could not have been happier with the experience and the neighborhood environment they provide. I hi More

by williejfernandez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Cook
Oct 31, 2013 -

Victory Ford responded

Thank you for taking the time to write this review! I am pleased to hear that Steve was professional and pleasant to work with. We strive to have the most knowledgeable staff so they are able to answer any questions you have and we are happy to know they were able to help. We hope to see you for your vehicle's first service visit. Make sure to follow us on Facebook and Twitter. Sincerely, Steve Cook - General Sales Manager

October 25, 2013

David was very knowledgeable and able to work our schedule to get this deal done. We appreciated that he was very upfront on the financing side and what kind of incentives were being offered and that More

by Puhrboy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Moore, David Moore
Oct 28, 2013 -

Victory Ford responded

Thank you for taking the time to write about your experience with us! At Bonner Springs Ford, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that we were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. We thank you for recommending David and we hope to see you again soon. Check us out on Facebook and Twitter. Sincerely, Steve Cook - General Sales Manager

October 18, 2013

I was shopping for an end of the year 2013 FX4. After researching on the internet, I found a few around town that had the options that I had to have. I ended up at Bonner Springs Ford, where they had one More

by Joeboy96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Moore, David Moore
Oct 21, 2013 -

Victory Ford responded

Joe, thank you for taking the time to write this review! I am happy to hear that David was able to find you rebates and discounts that you were unaware of and you were able to get exactly what you wanted. We hope to see you for your FX4 first service visit. Make sure to follow us on Facebook and Twitter. Sincerely, Steve Cook - General Sales Manager

September 26, 2013

Bonner Springs Ford is a great place to purchase a vehicle. The staff is friendly and knowledgeable. We just bought a 2013 Ford Focus from Bonner Springs Ford. We are very satisfied with our new car. More

by Shudleston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Zukaitis, Tom Zukaitis
Sep 27, 2013 -

Victory Ford responded

Congrats on your new Focus! It's great to hear that Tom and the rest of our team were able to exceed your expectations. We are glad that you are enjoying your new car and thank you for recommending us. We cannot wait till your next visit with us. Make sure to follow us on Facebook and Twitter. Sincerely, Steve Cook - General Sales Manager

September 21, 2013

My experience with Bonner Springs Ford has been great, especially with Gary Marlin, my salesman. He is consistently helpful and easy to work with. I feel I received the full spectrum of care whether buy More

by edjack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Marlin, Gary Marlin
Sep 23, 2013 -

Victory Ford responded

Thank you for taking the time to write about your experience with us! We work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that we were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter. Sincerely, Steve Cook - General Sales Manager

August 21, 2013

My entire experience with this dealer ship was great, everybody friendly, and eager to help, my salesman Gary was so pleasant and very knowledgeable, I appreciated his expertise.. thk you guys... More

by jean howie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary, Gary Marlin
Aug 22, 2013 -

Victory Ford responded

Jean, thank you for taking the time to write this review! I am pleased to hear that Gary was professional and pleasant to work with. We strive to have the most knowledgeable staff so they are able to answer any questions you have and we are happy to know that Gary was able to help. We hope to see you for your vehicle's first service visit. Make sure to follow us on Facebook and Twitter. Sincerely, Steve Cook - General Sales Manager

August 02, 2013

Gary and the team at Bonner Springs Ford were amazing! I was moving into town from the west coast and they made it super easy to purchase my first car. Gary went as far as picked me up from the airport and More

by tkurtz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Marlin, Steve Cook, Gary Marlin
Aug 05, 2013 -

Victory Ford responded

Jeanne, this review made our day, thank you. Thirteen years is quite some time, and we're happy to have helped make the car buying process a lot easier for you. Anything you need going forward, please give us a call. Sincerely — Todd, Dealer

Aug 05, 2013 -

Victory Ford responded

Congrats on your new Escape! I am glad to hear that Gary went above and beyond to help you with the purchase of your first car. We strive to provide the best customer service and I am glad to see that Gary did just that. We hope to see you again for any future service needs. Make sure to follow us on Facebook and Twitter. Sincerely, Steve Cook - General Sales Manager

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