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Victory Commercial Sales
Calera, AL
417 Reviews
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417 Reviews of Victory Commercial Sales
January 28, 2011
We were the winning bidder on Ebay for a Honda Accord. The sell price was $8,900. First of all, we tried contacting you, the seller, and it took 2 days to get in touch with anyone. Then, we were told The sell price was $8,900. First of all, we tried contacting you, the seller, and it took 2 days to get in touch with anyone. Then, we were told you'd finance the car. Then, a day later we were told you would not finance. That was not really a problem, since we had the cash anyway. But, still it was odd that we got mixed signals. Next, we agreed with Jim Copeland to pick up the car on Saturday, Jan. 8. He calls us that morning to say the power is out and could be out for up to 6 hours and encourgaged us to not come. We came anyway and to our surprise, the power was on (after only 1.5 hours). How convienient for us. Now I'm not suggesting that Mr. Copeland told us a lie about the power, but my friends in Calera tell me it was highly unlikely that the power was off that day. So, Jim gives us the paperwork and the price is different than the $8,900 that was agreed upon. It included a $400 Doc fee. We explained that the $400 was not mentioned on the Ebay contract and therefore we shouldn't pay it. Jim gives us some lame excuse about the girl who entered the sale on Ebay didn't know to put that and he was sorry, blah, blah, blah! We were upset and explained to Jim that we would give Victory a terrible Ebay rating if the car was not sold to us as advertised. He didn't seem to care. We were so disappointed and shocked that we were basically walking out the door when we asked for the GM. The GM couldn't find the Doc fees mentioned either. He also did not know about the $250 Gift Card that was on the Ebay ad either. Not surprising, there was no Gift Card in the dealership. After far to long, you did sell us the car, for more than $8900. After wasting a week after winning the auction and all day Saturday driving to Calera and disputing with your "Sales Team" about the car, we felt we had to pay the extra and take the car home. The selling price was a good deal; that's why we bought the car! We think that someone else came along, after we won the Ebay bid and offered more money. Therefore, someone wanted us NOT to purchase the car. My suggestion to you is not put auctions on Ebay if you're not willing to honor your word. More
by rothbard
Employees Worked With
General Manager and Jim Copeland
January 25, 2011
We had just completed shopping for my wife a used car and came into this experience very weary of the tactics, "games" and attitudes of car salespeople. John Cash was sympathetic and understanding about our came into this experience very weary of the tactics, "games" and attitudes of car salespeople. John Cash was sympathetic and understanding about our feelings toward the process and did a great job NOT acting the way we had come to expect. We very much appreciated his straight-forward and seemingly honest approach. We would call on John again if another need arose. More
by mccullers3901
Employees Worked With
John Cash
January 23, 2011
My father (Woody Quinn and I purchased a used 2010 Dodge Van in December 2010. Your team at Clayton-Bailey were such a delight to work with. They were extremely professional and went far beyond our expect Van in December 2010. Your team at Clayton-Bailey were such a delight to work with. They were extremely professional and went far beyond our expectations. The van was in excellent condition when delivered to us. Thanks so much for such a wonderful buying experience. Courtnie Lindblad More
by clindblad
Employees Worked With
Warren Bailey, Jerry Payne, Jerry Payne
January 20, 2011
Victory GMC has taken care of my families automotive needs for years. I have taken three different personal vehicles, all different manufacturers to Victory, and have received great service each and eve needs for years. I have taken three different personal vehicles, all different manufacturers to Victory, and have received great service each and every time. The employees at Victory work hard to ensure each customer is happy, their vehicles are serviced promptly, and within reasonable pricing for repair work and routine maintenance. I plan to take all my future vehicles to the specialist at Victory GMC. I would recommend Victory GMC to anyone seeking experienced and trustworthy vehicle service. More
by RollTideRoll
Employees Worked With
Paul Deerman, Paul Deerman
January 19, 2011
the initial sale was great and i will definatly buy from victory again. However, the evening i purchased my truck it was raining so dustin promised i could come back and get a detail job for no charge. it w victory again. However, the evening i purchased my truck it was raining so dustin promised i could come back and get a detail job for no charge. it was about 2 weeks before i got back, the detail was honored but in the 3 hours i was there it seemed as if myself and my daughter were invisible. but over all i was very pleased with dustin and victory and again I WILL PURCHASE FROM VICTORY AGAIN IN THE FUTURE. More
by 2009silverado
Employees Worked With
dustin headley
January 17, 2011
I am sorry I did not get the name of the gentleman who helped me, but he was extremely polite, knowledgeable and helpful. I had forgotten to check for service coupons and he was able to help me find one t helped me, but he was extremely polite, knowledgeable and helpful. I had forgotten to check for service coupons and he was able to help me find one that best suited my car service needs that day. Thanks for a great service department and dealership. More
by Fishlady
Employees Worked With
?, Paul Deerman
January 10, 2011
I can not say enough how much I loved working with my "friends" at Victory. They were the most helpful, fair, nice, courteous, efficient I have ever seen in the industry. They quickly saw to my every nee "friends" at Victory. They were the most helpful, fair, nice, courteous, efficient I have ever seen in the industry. They quickly saw to my every need in all situations from service and parts to purchasing a new car. In the end, I am grateful for the experience. More
by marcellakaye
Employees Worked With
Dan, Breck, Paul, Paul Deerman, Breck Dillard
January 10, 2011
The entire process from the dealership standpoint was a clear process. All questions were answered. We were given time to consider the information and options. Exta effort was made to ensure we understood clear process. All questions were answered. We were given time to consider the information and options. Exta effort was made to ensure we understood the difference in leasing options. We left the transaction feeling good about it. More
by t465nx4
Employees Worked With
Johnny Cash, Breck Dilliard, Stephanie Kelly, Earl Holley, Breck Dillard
January 08, 2011
Victory is a very professional and trustworthy dealership. I searched for the same Yukon Denali at two other dealerships and none were able to give me the excellent customer service or the price t dealership. I searched for the same Yukon Denali at two other dealerships and none were able to give me the excellent customer service or the price that Nathaniel Smith at Victory offered from the moment I walked in the door. Earl Holley also gave me the most for my trade, which is very important to an owner that takes pride in maintaining excellent condition of my trade-in. All transactions and information given was very transparent; Victory employees as well as the owner were motivated to sell a vehicle and not motivated to squeeze every dime they could from the sell. This car buying experience was very rewarding and I could not be more pleased. Victory gained a longtime customer. More
by asmi5781
Employees Worked With
Nathaniel Smith, Earl Holley
January 07, 2011
i am very pleased with my overall experience with victory, every one that i talk to about their experience with them , they was very pleased with every thing with buying and trading, this was the rea victory, every one that i talk to about their experience with them , they was very pleased with every thing with buying and trading, this was the reason that i went to victory and i am verry pleased that i did. More
by redbird99
Employees Worked With
jim copeland, Jim Copeland
