Victory Commercial Sales
Calera, AL
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417 Reviews of Victory Commercial Sales
Ben was very helpful. He even went to the Helena site and drove the vehicle back to Calera for me to view and drive. He also talked to Daniel via phone with my listening to the conversation and we were able drove the vehicle back to Calera for me to view and drive. He also talked to Daniel via phone with my listening to the conversation and we were able to agree to a price. More
I gave Victory a high rating because of my experience with them. Initially we had some big issues with two cars we had brought to the service dept to be worked on. The work was not performed up to our ex with them. Initially we had some big issues with two cars we had brought to the service dept to be worked on. The work was not performed up to our expectations and we were charged a good amount of money. Upon finding out that we were unhappy an internal investigation was done and an employee was found to be stealing from customers and not completing the work to their cars. Victory immediately fired the employee and pressed charges against him. They also made every effort to make it right to my wife and I as well as other customers who were scammed. Because of their decision to make the situation right with us, we decided to buy a truck from them. They gave us a great price as well as a commitment to service the truck for free for the first two years despite the fact that it was a used truck. The GM Sam, and the service manager Dan both worked with us to make sure that the process was as painless as possible. They realized it was a bad situation and they made every effort to make up for what had happened. Because of the great customer service and the character of the men who are running this company, I would definitely recommend Victory GMC. More
The reason I gave a bad rating in customer service was due to the fact I made an appointment to test drive a slightly used car and then I drove over to hours to the dealership. When I got the dealership, due to the fact I made an appointment to test drive a slightly used car and then I drove over to hours to the dealership. When I got the dealership, I found out the car I had made an appointment to drive and possibly deal had been loaned out to someone who was getting work done. I was very upset. I was told by salesman that it was close but I got there at 10 am, and the vehicle got back at 1:30 pm. I had arranged financing so all I had to do was make a deal on my trade and sign papers but due to the dealership totally screwing my transactions up I was not able to leave the dealership until 3:30 pm and my husband was suppose to be at work by 3pm and we got back to our house at 5:30 pm. This was not acceptable. I emailed Kari to let let her know I was upset and she never responded. I also only got one key and the salesman promised to get back to me on Monday to see where the other key was and I havent heard at all from him. So therefore customer service was terrible. More
I was very satisfied with the dealership my 06 Lexus was everything Daniel said it was an he was very kind. I'm very happy with victory gm thank u I would highly recommend them to anyone an daniel Owen than everything Daniel said it was an he was very kind. I'm very happy with victory gm thank u I would highly recommend them to anyone an daniel Owen thanks again. More
I called in to Victory with a GMC service issue with my dash. Paul ask me to bring the vehicle in for inspection of repair needed. Paul and the management team agreed to make the repair. Paul ordered the p dash. Paul ask me to bring the vehicle in for inspection of repair needed. Paul and the management team agreed to make the repair. Paul ordered the part needed for repair, called me to schedule appt to complete repair. All went well. Truck looks good and the wife and I are pleased! Shane Hay More
I am a business owner and have been doing business with Victory for several years. Jerry was very professional and I enjoyed doing business with him. Victory for several years. Jerry was very professional and I enjoyed doing business with him. More
The reason I came to Victory was my past experience with Ben Noe. My experience was good as it was in the past and I would recommend him again. Traci Ben Noe. My experience was good as it was in the past and I would recommend him again. Traci More
We had a great experience purchasing a vehicle at Victory GMC. We were looking at a specific vehicle and Ben Noe helped answer our questions and worked with us to get the price of the vehicle in the range GMC. We were looking at a specific vehicle and Ben Noe helped answer our questions and worked with us to get the price of the vehicle in the range we needed. Victory did a great job with the entire process and we had a pleasant experience making a major purchase. We felt that the entire victory staff was all working together to make sure our customer needs had been met. Great Job!!! More
Researched this particular model of car and found this dealership online. I talked with them several times on the phone before making the trip to see the car because we live over 200 miles away. The staff dealership online. I talked with them several times on the phone before making the trip to see the car because we live over 200 miles away. The staff was friendly and knowledgeable. The buying experience was great. We are glad that we made the trip. More