Victory Chevrolet - Service Center

Tyler was helpful on the phone and also when I arrived for an unexpected service. for an unexpected service. More

Yes service was very good. Would recommend this dealership to family and friends, timely service, great service. Would recommend this dealership to family and friends, timely service, great service. More

Poor customer service and care Failure to keep the customer informed/updated with vehicle status Failure to keep the customer informed/updated in regards to my vehicle status. I had to call several ti customer informed/updated with vehicle status Failure to keep the customer informed/updated in regards to my vehicle status. I had to call several times to find out the status and where my vehicle was at with getting the engine install installed. More

Very efficient and friendly service. I was happy with everything! Would recommend to friends to! I was happy with everything! Would recommend to friends to! More

They got me in and out quickly. The service department is great. I am very happy with them. The service department is great. I am very happy with them. More

Didnt care for the service that was given, felt like they treated me like a second grade citizen, over quoted on a repair, no communication about repairs when parts were on back order, will definitely NOT co treated me like a second grade citizen, over quoted on a repair, no communication about repairs when parts were on back order, will definitely NOT come back there, unless warranty issues. AND THEY DIDNT EVEN WASH MY CAR FOR PICKUP, AFTER HAVING IT FOR MORE THAN A MONTH, VERY BAD CUSTOMER SERVICE More

The only issue is that we were told they had our parts for 2 weeks before they were able to make the repair. They had the vehicle for over 4 weeks total, and it only had 200miles on it. We would have ra for 2 weeks before they were able to make the repair. They had the vehicle for over 4 weeks total, and it only had 200miles on it. We would have rather had the car we just leased rather than the base rental we ended up with... We only got updates when we called. Didn't get too many updates as we just waited and wondered. More

I found Victory Chevrolet when I owned my 2019 Impala Premier and they did some great work in November of 2024. 1 of the parts was a purge valve and when I was viewing my monthly On Star diagnostics in J Premier and they did some great work in November of 2024. 1 of the parts was a purge valve and when I was viewing my monthly On Star diagnostics in January this year I found a special warranty relating to the purge valve. I brought it to there attention and a week later I had a refund for the cost of the purge valve repair. Thank you to the service advisor Amy and the Service manager Dereck. Fast forward to today and thought I had an issue with my front windshield on my brand new 2025 Chevy Blazer. Dereck came out with a razor blade and some glass cleaner and he figured out it was some tough road grime and was able to get it off and no issue and sent me happily on my way. I highly recommend the service department at Victory Chevrolet the words fair,honest, kind come to mind. I certainly also want to include the tech that worked on my Impala back in November especially figuring out the broken wires in my trunk thank you Victory Chevrolet. More

Very prompt, professional, and courteous! I would recommend to anyone looking for services. Thank you I would recommend to anyone looking for services. Thank you More

Worst dealer ever, waited 3 months for a part, that I had to track down myself, they ended up putting it into someone else's car, shameful to track down myself, they ended up putting it into someone else's car, shameful More