Victory Chevrolet

They add a xx $1,600 charge that can’t be removed. They only tell you this when you’re there, money in hand, and ready to pay. This is fraudulence. Devils They only tell you this when you’re there, money in hand, and ready to pay. This is fraudulence. Devils More

Excellent customer service . Changed my oil and rotating my tires in a timely manner . We will be back Changed my oil and rotating my tires in a timely manner . We will be back More

Service advisors are very friendly and knowledgeable, you get in quick and get out quickly. They take care of all your service needs. get in quick and get out quickly. They take care of all your service needs. More

I bought an $80,000 truck from Victory. To start with my email address was recorded wrong, was promised a gas card (never got). It took several calls to get that straightened out, this kept To start with my email address was recorded wrong, was promised a gas card (never got). It took several calls to get that straightened out, this kept me from being able to set up my radio, etc… My front grill had a defect in it, brought it in to be repaired/replaced. Had the truck for 4 days, there was a part that wouldn’t be in for 3-4 weeks, they said they would let me know when it got in. No call, this was all in feb/march. Called in October on a Wed about if they had the part, they did. Asked them to please send it to Albemarle dealership where I was taking truck for service the following week, they agreed It is now 1 week later and the part has still not arrived! They were supposed to call me the same day I called about sending the part but never called, Jason said he sent the part out the same day (Wed), why is it taking a week to get from Charlotte to another dealership in Albemarle??? VERY DISAPPOINTED!! I would think the amount of money I spent on this vehicle that I would at least get call backs and support from this dealership. Friendly Chevrolet has gotten my truck in, repaired, recall completed, serviced and now waiting for this part! BUT, they have returned all calls in a very timely manner and good customer service. Never did get that gas card from Victory, very disappointed. More

I had a great experience buying a vehicle from Victory Chevrolet. The staff was extremely friendly and knowledgeable about vehicles. They were responsive to my questions and always willing to go above a Chevrolet. The staff was extremely friendly and knowledgeable about vehicles. They were responsive to my questions and always willing to go above and beyond to make my time at the dealership worthwhile. I will definitely recommend them to my friends and family. Great job!! More

Do not buy a car from this dealer unless it's physically there on the lot .....!!!!!! I was told it was enroute and would be there in a few days, 2 weeks max..... I finally got my car 3+ months later!!!!!! there on the lot .....!!!!!! I was told it was enroute and would be there in a few days, 2 weeks max..... I finally got my car 3+ months later!!!!!! Never again!! More

All the employees were nice and helpful. My only complaint was how long it took for an oil change and tire rotation. I made an appointment at 8am. I arrived 15 minutes early and my vehicle w My only complaint was how long it took for an oil change and tire rotation. I made an appointment at 8am. I arrived 15 minutes early and my vehicle was taken in right away. It took over to get done. More

Good experience. Fast transaction. Friendly professional people.. Would shop here again. Well run dealership. I would recommend. Fast transaction. Friendly professional people.. Would shop here again. Well run dealership. I would recommend. More

Great customer service and support from the staff. Very easy and enjoyable experience. Do recommend. Very easy and enjoyable experience. Do recommend. More

Service was quick and professional. Service assistant was helpful and kept me informed. Highly recommend Service assistant was helpful and kept me informed. Highly recommend More