Victory Chevrolet
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Great service and very pleasant and knowledgeable associates.. had my car serviced and everything was done in a timely manner!! They keep me informed on work that needs to be done and I trust them to associates.. had my car serviced and everything was done in a timely manner!! They keep me informed on work that needs to be done and I trust them to do the right thing!! More
I am so frustrated with this service department. I have been dealing with service issues with my Avalanche for over a year. This is my second (2nd) different vehicle that has been in this service de I have been dealing with service issues with my Avalanche for over a year. This is my second (2nd) different vehicle that has been in this service department for over a year. Mr. Terrell provides excellent customer service. The managers, well the can do more and provide more benefits due to as much I have been through. I have been as professional as possible due to the circumstances this service department has put me through. I would give them one star, but Mr Terrell has been excellent. More
A high of Two stars because the recall repair was quick and the waiting area was nice. Should be a one star because the problem I requested to be repaired was not completed and was not checked or confirme and the waiting area was nice. Should be a one star because the problem I requested to be repaired was not completed and was not checked or confirmed before they delivered my vehicle back to me. I am absolutely frustrated that I paid $70,000 for a new vehicle and the radio or the sounds will not work! Automatic Carplay does not work and I continually have to re-boot my system, exit my vehicle, lock it for 10 minutes than unlock it to get my radio to work (sometimes!!!) I should have known this was a problem when it took 2 hours for the Onstar to connect when I was delivered the vehicle. More
They kept their word and stuck to everything they told me on the phone. Such a welcome change from dealing with dealership that plays the bait and switch games. on the phone. Such a welcome change from dealing with dealership that plays the bait and switch games. More