Victory Chevrolet
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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I purchased a used vehicle at the dealership. My salesman Mark was really nice and helpful. My struggle is with the mandatory charge of $1500 that the dealership imposes for a year of service. I My salesman Mark was really nice and helpful. My struggle is with the mandatory charge of $1500 that the dealership imposes for a year of service. I drove 45 mins to purchase the vehicle so obviously I have a shop here that I go to and won't utilize that option. They refused to take it off. I was frustrated at that point. I also struggled with the finance department and them not understanding that my trade in is registered in NC but the payoff note was from another state. They almost sent me to the DMV even after I explained that I spoke directly to the DMV and they told me exactly what to provide. It was a nerve racking experience. But I did appreciate my salesman. More
Very kind I love the attention and they trying to find the way for you to be happy my sister in law recommended this please and sure she was right the way for you to be happy my sister in law recommended this please and sure she was right More
I've purchased many new cars over my years with several new car dealerships and this dealership is by far, the absolute worst dealership I have ever delt with. Based on the "Cheverolet.Com" build website new car dealerships and this dealership is by far, the absolute worst dealership I have ever delt with. Based on the "Cheverolet.Com" build website and the advertised discounted dealership sales price, I had driven to Victory Chevrolet from Columbia, SC (approx. 85 miles). When arranging the deal, an additional fee of $1,699.00 for Window Tint, Door Edge Guards, two additional Oil Changes, a Road Side assistance program (which soon after denied a claim submitted by Discount Tire when an irreparable nail penetration occurred at the front left tire, their response was “We don’t cover tires”) and other petty add on items was sprung on my bill. However, not surprisingly, all supporting proof of these additional benefits were omitted from my packet and no longer exist. Then while closing the deal, an office admin fee of $899.50 was added to my bill. And of course the BIG LIE, ... I was told that unless I financed through Victory Chevrolet I would not be eligible for the "Rebates" (Consumer Cash Back ($3,250.00), nor the Trade Allowance ($2,250.00), ($5,500.00 combined). All of my credit scores were above 825, yet I was forced to finance at a higher rate through First Citizens Bank (Indirect) at 5.74% for 60 months vs my prearranged financing arrangement that I had for %4.74 (60mths) through USAA Savings Bank. The false advertising by Victory Chevrolet & Chevrolet.Com, the lies, and the manipulations were exceedingly underhanded and could/should be considered criminal offenses. This dealership is absolutely disgusting. I purchase a new vehicle about every other year. My advice to anyone purchasing a car would be to STAY AWAY from Victory Chevrolet, and do NOT trust the Chevrolet.Com website advertisements. I would NEVER recommend this dealership to anyone! More
They advertise and sell new vehicles that aren't even on the dealers lot yet !!!!! Sold me one that was due there any day ..... I finally got my car 3 & 1/3rd months later......Never again.... the dealers lot yet !!!!! Sold me one that was due there any day ..... I finally got my car 3 & 1/3rd months later......Never again.... More