Victory Chevrolet
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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I will bever take my truck or any other car I own to this dealership service consultant Shane is very unprofessional, went in because my 2020 High Country wouldn't start because of a fuse on top of battery, dealership service consultant Shane is very unprofessional, went in because my 2020 High Country wouldn't start because of a fuse on top of battery, next thing I know I need a water pump, I was told the bearing seized on water pump .... funny thing is my truck never runs hot!?!?!?! So I told Victory don't do anything else to my truck so when I show up to pay for diagnostics, I see that the technician cut my belt on my truck, the belt had no abrasion mark from rubbing (if my water pump was seized) I guess they made sure I would need a water pump before I picked my truck up to take to another dealership to fix, I was told also they turn the engine to see if engine block was seized ..... Just know when going to Victory Chevrolet you are NOT going to be treated with respect Shane really had issues from the start of me dropping my truck off to them for repairs ,,,,Never again Victory Chevrolet and I will let every person I come across that I will never shop here again. More
Poor advertising of vehicles. Reached out to them. By the time they responded, we'd had time to look and purchase a vehicle elsewhere. Lucky break for us! Reached out to them. By the time they responded, we'd had time to look and purchase a vehicle elsewhere. Lucky break for us! More
Bait and switch. Would never recommend. Car priced 18700 online. My car rated at $8200 on Victory's own price ranking. Got to dealership. Won't sell the car we want f Would never recommend. Car priced 18700 online. My car rated at $8200 on Victory's own price ranking. Got to dealership. Won't sell the car we want for the advertised price because we don't want to finance it. Now it's 21500 or so. Rerank the trade-in. They will only give us $6000. Then they are going to charge us $1000 for a detailing or service that we didn't ask for and didn't want. So, with the tradein, they offered us the car for 17600. About $1000 less than the online asking price. No, thank you. We left. More
Hidden charges over $1,700. 00. They add a $1,700 useless coverage that most people do not need or more importantly not worth$ 1,700 They put this every car with no chance of re 00. They add a $1,700 useless coverage that most people do not need or more importantly not worth$ 1,700 They put this every car with no chance of removal. Kept asking for what we would pay for car and went back and forth but they NEVER CHANGED THIER PRICE. Complete waste of time. More