Victory Chevrolet
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Victory Chevrolet has a fantastic group of people to work with throughout the entire vehicle purchasing process. They were knowledgeable, courteous, professional, and prompt. I would highly recommend that a with throughout the entire vehicle purchasing process. They were knowledgeable, courteous, professional, and prompt. I would highly recommend that anyone looking for a vehicle, stop by Victory Chevrolet. I'm sure you will not be disappointed. More
I recently purchased a used vehicle from Victory Chevrolet and my experience, unfortunately, was marred by a significant issue: a faulty battery. The battery was dead, requiring a jump start befo Chevrolet and my experience, unfortunately, was marred by a significant issue: a faulty battery. The battery was dead, requiring a jump start before I could even leave the lot. While I understand used cars can have unexpected problems, I would have expected a dealership to ensure the vehicle was in a roadworthy condition before selling it. The dealership simply dismissed it as a minor inconvenience. However, two weeks later, the battery died completely and needed to be replaced. The salesman tried to blame me for the dead battery which is the same thing as victim shaming. I was subjected to a series of run-arounds and poor customer service. My calls went unanswered, and I was given conflicting information. It became clear that the dealership had no intention of addressing my concerns. They failed to identify and address a critical issue before selling the vehicle, leaving me to deal with the inconvenience and expense of a faulty battery. I would strongly advise potential buyers to be mindful or possibly seek alternative dealership that treats you fairly & makes customer satisfaction a PRIORITY. More
Jack was extremely helpful and attentive. He kept me informed as to what was going on, and was able to get two issues with my car taken cared of. He kept me informed as to what was going on, and was able to get two issues with my car taken cared of. More
Came in for a oil change and signal bulb replacement, once I got my car my right signal light was still out, my oil life was never reset nor was I given a new oil change sticker in my car once I got my car my right signal light was still out, my oil life was never reset nor was I given a new oil change sticker in my car More
Spent two hours at this dealership for an oil change and tire rotation. Other dealership did it in 45 minutes. I received an apology and a promise to do better next time. I also asked for a value on my used tire rotation. Other dealership did it in 45 minutes. I received an apology and a promise to do better next time. I also asked for a value on my used car. I received a call from someone (I assume was inside the same building) who gave me a number and nothing more. I’ll be going elsewhere for my automotive needs. More
Very professional and knowledgeable of their job. They go out of their way to make sure the customer is happy and satisfied. I had issues with rotors and breaks and they gave me their honest opinion They go out of their way to make sure the customer is happy and satisfied. I had issues with rotors and breaks and they gave me their honest opinion on the issues with the car. More
All I have to say is Someone named the dealership the right name!!! So if you need or want a vehicle remember...Victory comes when you visit Victory Chevrolet. right name!!! So if you need or want a vehicle remember...Victory comes when you visit Victory Chevrolet. More