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Victory Chevrolet
Charlotte, NC
268 Reviews
WE TREAT YOU LIKE FAMILY AT VICTORY CHEVROLET!
Our dealership proudly serves drivers in Charlotte, Rock Hill, and beyond. We offer a wide variety of high-caliber Chevrolet vehicles to pick from. Drivers can meet with our sales team to learn more about these high-quality cars and take one for a test drive. Victory Chevrolet is your local, family-owned Chevrolet one-stop shop! We take pride in the level of professionalism and commitment to customer service we offer. Swing by our dealership today to start your automotive journey off on the right foot!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 268 reviews
June 26, 2024
Highest dealer add on fees I've seen. Lying salesman. Unethical finance department practices. Took delivery of my car when it had an open recall. Neither salesman or sales manager would t Lying salesman. Unethical finance department practices. Took delivery of my car when it had an open recall. Neither salesman or sales manager would tell me about what was going on with it. Salesman told me to take it and bring it back when my accessories come in the following week. That was a lie. No idea when accessories are arriving. The recall was for engine misfire causing engine damage... but go ahead and take it. Sales Mgr calls the next day wanting it back but wouldn't elaborate when I asked what is this all about. Worst experience I have ever had. More
by Rick
Verified CustomerEmployees Worked With
Jonathan Hoover
June 21, 2024
As far as Shane and the service crew, they were AWESOME as usual; however, Victory Chevrolet as an entity, there is definitely a vibe that is present and it is NOT good, like it was before the change in Ma as usual; however, Victory Chevrolet as an entity, there is definitely a vibe that is present and it is NOT good, like it was before the change in Management! I really hope that it doesn't go down hill because as much as I have loved doing business with Victory, my family and I -- who purchased two vehicles from there, WILL take our business elsewhere and will not recommend Victory. More
by mrstayharr98
Employees Worked With
Service department
June 20, 2024
Had an appointment. Dropped my car off. Shane was very nice. Kept me informed. Great service. My accessory upgrade looks great and secure. Same day service. Dropped my car off. Shane was very nice. Kept me informed. Great service. My accessory upgrade looks great and secure. Same day service. More
by COURTNEY101208
Employees Worked With
Shane Blanchard, Chris Pimentel, Richard McKean
June 20, 2024
Had a scheduled appointment at 11:15 for just an oil change that I was waiting for and it took 2 1/2 hours. Asked about it at the 2-hour mark and the service writer checked. Was ready in 30 minutes af change that I was waiting for and it took 2 1/2 hours. Asked about it at the 2-hour mark and the service writer checked. Was ready in 30 minutes after that. More
by DSMITH5756
Employees Worked With
Brandon
June 18, 2024
Very welcoming, friendly staff. Worked with us in deciding on what vehicle was best suited for our needs. Enjoyed working with Mark Upton. He went above and beyond in working with Worked with us in deciding on what vehicle was best suited for our needs. Enjoyed working with Mark Upton. He went above and beyond in working with us. More
by MSDOOTLE
Employees Worked With
Mark Upton. Sorry don’t recall other names.
