Victory Chevrolet
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 227 reviews
The original tech assigned claimed he could not fix the problem because he did not have a secure internet and wanted me to fix the navigation error (missing SD card) at my house with a secure internet. The problem because he did not have a secure internet and wanted me to fix the navigation error (missing SD card) at my house with a secure internet. The Dealership did actually have a secure internet. He misdiagnosed the problem/fix. Had to get Blake involved (higher level of expertise/experience) to get the service done correctly. Once Blake installed a new SD card, the problem was fixed. We have no idea why the SD card was missing. We suppose it was removed during the last oil change. More
Matthew was a great sales person No pressure at all. He stayed in contact with me the entire process to make sure everything went smoothly for me. He even came in on his day off to make sure that the ca He stayed in contact with me the entire process to make sure everything went smoothly for me. He even came in on his day off to make sure that the car was ready and detailed for me. More
First class dealership. Victory is my “go too” dealership for all my vehicle needs. I love recommending them because they are the best! Victory is my “go too” dealership for all my vehicle needs. I love recommending them because they are the best! More
Price quoted for vehicle changed after I did not use their lenders. Lots of behind the scene charges thrown in. Vehicle went from 16,500 to almost 20,000. Not good business. their lenders. Lots of behind the scene charges thrown in. Vehicle went from 16,500 to almost 20,000. Not good business. More
I purchased a used vehicle at the dealership. My salesman Mark was really nice and helpful. My struggle is with the mandatory charge of $1500 that the dealership imposes for a year of service. I My salesman Mark was really nice and helpful. My struggle is with the mandatory charge of $1500 that the dealership imposes for a year of service. I drove 45 mins to purchase the vehicle so obviously I have a shop here that I go to and won't utilize that option. They refused to take it off. I was frustrated at that point. I also struggled with the finance department and them not understanding that my trade in is registered in NC but the payoff note was from another state. They almost sent me to the DMV even after I explained that I spoke directly to the DMV and they told me exactly what to provide. It was a nerve racking experience. But I did appreciate my salesman. More
Very kind I love the attention and they trying to find the way for you to be happy my sister in law recommended this please and sure she was right the way for you to be happy my sister in law recommended this please and sure she was right More