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Victorville Motors

Victorville, CA

4.7
173 Reviews
Call Dealership (760) 981-1500

14617 Civic Dr

Victorville, CA

92394

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173 Reviews of Victorville Motors

February 21, 2024

We purchased a new vehicle at Victorville Motors after a lengthy search for a jeep. What triggered a purchase from This dealership was their very competitive pricing, their willingness to negotiate fairly, More

by Daveriv33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff, Jimmy and Julian
Report | Print
Feb 22, 2024 -

Victorville Motors responded

Congrats on your new Jeep and welcome to the family! We appreciate the opportunity to earn your business and we couldn't be more pleased to see our team ensured the car-buying process was seamless and even delivered your new Jeep to your home. We hope you are loving it thus far and should you ever have any questions about anything, please don't hesitate to reach out. We're here to help. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

February 14, 2024

Dave Thorton service writer is great always very helpful would recommend him when you need service More

by rjcmakerRJ Clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Thorton
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Feb 15, 2024 -

Victorville Motors responded

Dave is an outstanding member of our team and it's no surprise that he is extremely helpful and ensures you receive the best service possible. Thank you for choosing us for your Jeep needs and thank you for your positive feedback. We'll be sure to share it with Dave and we look forward to seeing you here at your next visit. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

February 01, 2024

Desean was very nice and not pushy. Gave me time to decide and got the price that was comfortable for my budget. More

by Dee Grimm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desean
Report | Print
Feb 01, 2024 -

Victorville Motors responded

Dee, It's great to see that Desean made sure you felt comfortable during the car-buying process and gave you time to make this very important decision. We would like to congratulate you on your new Jeep and welcome you to the family. Should you ever have any questions about anything, please don't hesitate to let us or Desean know. We are always here to help. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

January 27, 2024

Very easy to work with and very friendly. Overall great experience. I would definitely recommend. More

by Jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian
Report | Print
Jan 29, 2024 -

Victorville Motors responded

Jeff, It's great to see our team helped make the car-buying process seamless. We're glad you drove home satisfied and we'd like to congratulate you on your new Jeep. Let us know should you have any questions about anything. You're family now. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

January 24, 2024

They were very helpful and everything that they did for me. The car is beautiful and I appreciate everything they’ve done. More

by Jhill.ent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Jan 25, 2024 -

Victorville Motors responded

Congrats on your new Jeep! It's great to see our team was extremely accommodating and helped get you into the vehicle that you deserved. We hope you're loving it thus far and we hope to work together again in the future. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

January 21, 2024

Service here was as good as can be expected. I had the good fortune of getting the most pleasant greeting from the very pleasant team member at the Fast Lane counter that morning. Thank you f More

by Adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't recall her name. Apologies.
Report | Print
Jan 22, 2024 -

Victorville Motors responded

Adam, We're happy to see you were well taken care of from the beginning. We appreciate you stopping by and we look forward to providing you with the 5-star service you deserve at your next visit. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

January 20, 2024

Hailey and everyone where very nice ! ! Thank you for your help and support on my vehicle More

by dnssdnssheehanheehan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey and Dave
Report | Print
Jan 22, 2024 -

Victorville Motors responded

It's our pleasure! It's great to see Hailey and our team took great care of you and your truck. We hope it's treating you well and we look forward to servicing it again in the future. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

January 15, 2024

The staff was great Mo helped me find a good deal on a charger I wanted! More

by Rmrzant
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo and Christian
Report | Print
Jan 15, 2024 -

Victorville Motors responded

Congrats on your new Charger! It's great to see Mo ensured you got a good deal and you drove home satisfied. Welcome to the family and we can't wait to see you here at your first service visit. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

January 05, 2024

I was advised that the service with the recall would take about two hours. Turned out to be five hours.. Recommend not providing a timeline if it can't be met. More

by RUSSELLCEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Dean and Miss Nuuvali
Report | Print
Jan 09, 2024 -

Victorville Motors responded

Russell, We apologize for any inconvenience this may have caused and we would like to look into this further. Please reach out to us at 760-981-1572 or ksmilen@vvmtrs.com and we will be happy to assist you. Regards, Kevin Smilen General Manager

December 28, 2023

We had issues with first car, Jeremy and the sales manager, and the dealership resolved issue and put us in another vehicle with upgrades! With no extra charge. Very happy now! Thank you victorville C More

by Jeff arrieta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy commercial sales, Billy and the sales manager..sorry forgot the sales managers name.
Report | Print
Dec 29, 2023 -

Victorville Motors responded

Jeff, While disappointed that you had issues with your first vehicle, we're very happy to see Jeremy and our team stepped up and helped accommodate you by getting you into another vehicle at no extra charge. We're glad you are satisfied now and should you need anything else, please let us or Jeremy know. You're family.

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