Victorville Motors

Took my truck in for an oil leak covered under the extended warranty Victorville motors had the truck for 16 days for a 4 hour job no communication between service writer never answered the phone neve extended warranty Victorville motors had the truck for 16 days for a 4 hour job no communication between service writer never answered the phone never return calls they text me on the the 15 th day and said truck was ready to pickup.i arrive to pick it up and looked under the truck there was oil everywhere under the truck loose bolts in the engine compartment and underneath and on the invoice it said they had changed the oil, oil filter and antifreeze and I always put the date and time and mileage on the oil filter when I change it and it was still on the oil filter so they committed fraud right there and no antifreeze in the recovery bottle I had them put it on a rack inside had the service manager come out. He was completely embarrassed and apologetic, but they should have fired the mechanic and the service rider. Unacceptable I reported them to the warranty company. I hope the warranty company sues them. If it was my money I would have sued them I will tell everybody I know never to take a vehicle there and I will never take a vehicle there. Worse dealership I've ever dealt with More

Sergio in the service department, has exceptional customer service! Always in communication throughout the process. Goes above and beyond to make sure our vehicles are taken care of. I appreciate customer service! Always in communication throughout the process. Goes above and beyond to make sure our vehicles are taken care of. I appreciate the people who work on the vehicles as well. Thank yo to all involved! More

Sales people were great Mrs. Lopez is the one that help me and she was awesome she’s young, but I would say old soul millennial she can relate to any age group. She did a fantast Lopez is the one that help me and she was awesome she’s young, but I would say old soul millennial she can relate to any age group. She did a fantastic job closing the deal. She’s definitely got a future in the car business, but I would say she would even be better in higher management position one day. More

Very helpful very timely. Work have no issues the answer all my questions. Nice people good to go for. Work have no issues the answer all my questions. Nice people good to go for. More

It’s a great dealership I get all my services done here and Jose takes care of me every single time. :) and Jose takes care of me every single time. :) More

Great experience. Celena is always taken great care of me. Gotten in and out quickly each time. Celena is always taken great care of me. Gotten in and out quickly each time. More

Dave made my dealership experience so easy. Dave is in the service department and he went above and beyond to take care of me. I really appreciate everything he did for me. Dave is the reason V Dave is in the service department and he went above and beyond to take care of me. I really appreciate everything he did for me. Dave is the reason Victorville Motors gets a 10 in my opinion. More

My experience with Victorville motors has always been delightful. My service advisor Celena was the best. She was very knowledgeable and helpful with my service that my vehicle needed. delightful. My service advisor Celena was the best. She was very knowledgeable and helpful with my service that my vehicle needed. More

Always easy to get an appointment, and the service that I receive is always outstanding and the service folks are friendly and easy to work with. receive is always outstanding and the service folks are friendly and easy to work with. More

Good fast service and nice customer experience. I would recommend this dealership for any and all issues I would recommend this dealership for any and all issues More