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Victorville Motors

Victorville, CA

4.7
177 Reviews

14617 Civic Dr

Victorville, CA

92394

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Showing 177 reviews

July 19, 2023

Good fast service and nice customer experience. I would recommend this dealership for any and all issues More

by roy.gilman543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Jul 19, 2023 -

Victorville Motors responded

We appreciate your stellar rating and recommendation, Roy! We look forward to keeping your RAM running like new!

July 14, 2023

Had a great experience with service. I was in and out in a timely manner More

by rcotto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Jul 17, 2023 -

Victorville Motors responded

We understand your time is valuable, which is why we're happy to see our team got you in and out in no time. Thank you for choosing us here for your vehicle needs and we look forward to working together again in the future.

July 14, 2023

EVERY THING WENT SMOOTHLY FROM BEGINNING TO END OF THE TRADE I MADE. I WAS VERY PLEASED WITH THE TRANSACTION. More

by 48marest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Hoover, Jim Jarosh, Freddy Atuna, Dave Thornton,
Jul 17, 2023 -

Victorville Motors responded

We couldn't be happier that your experience was a great one from start to finish. Thank you so much for the opportunity to earn your business and for your positive feedback. We hope to work together again soon.

July 14, 2023

Tommi and Julian and the team were great. My jeep is exactly what I wanted. More

by SJD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian, Tommi, the finance guy I think "Armando" but that doesn't feel right
Jul 17, 2023 -

Victorville Motors responded

Congrats on your Jeep and welcome to the family! It's a team effort here and we couldn't be happier that our team did a great job getting you into the exact vehicle you wanted. We hope you're loving it thus far!

June 28, 2023

Jay was awesome. Straight up as to what he could do for us and showed us all our options. Our whole deal went smooth! The manager made it a BAM BAM DEAL. No wasting a More

by Jefflara24
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jay was our Salesman.!!! Very pleasant salesman that made our visit the best it could be. Thanks a lot!!!!!!
Jun 29, 2023 -

Victorville Motors responded

Jeff, Thank you so much for your loyalty to us here. We're incredibly lucky to have you as part of the family and happy to see that Jay did a great job getting you into another vehicle. We hope you're loving it thus far and we look forward to continuing to work together for years to come.

June 18, 2023

The service writer was very helpful and had a great attitude while helping me. She was great More

by Sorenson.stephen15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haleigh
Jun 19, 2023 -

Victorville Motors responded

Hi Stephen, We're very pleased to see that you had a great experience with a member of our service team. Thank you so much for stopping by and for taking the time to share this. We hope your vehicle's treating you well and we're looking forward to providing you with the 5-star service you deserve at your next visit.

June 03, 2023

Staff was super friendly, knowledgeable and easy to deal with. Went above and beyond during the buying process. More

by Timothy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Monter, Alfredo DeLaTorre
Jun 05, 2023 -

Victorville Motors responded

Timothy, That's what we're here for. Thank you so much for the opportunity to earn your business and congrats on your new truck. We hope you're enjoying it thus far and please let us know should you ever need anything. You're family.

June 02, 2023

Your customer service has utterly failed me in the past and I dread coming here for any needed service even-though my vehicle is still under warranty. Luckily, this time, I had the pleasure of dealing wit More

by Adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Stewart, Melanie (I did'nt get her last name) Sorry.
Jun 02, 2023 -

Victorville Motors responded

Adam, We appreciate you giving us a second chance and we're happy to see that Trevor and Melanie both worked hard to provide you with the 5-star service that you deserve. We look forward to continuing to provide you with this same quality service and we look forward to resolving all of your vehicle's issues. Should you have any questions about anything, please don't hesitate to reach out. We're always happy to help.

Jun 03, 2023 -

Adam responded

That is comforting to know. Thank you very much.

June 01, 2023

Ummmm YES ! ! Or take yourself down the hill or Lancaster … My Service was Spot on !! Let’s mention the advisors…. All of them know what they are doing and they a More

by Austin760b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celena
Jun 02, 2023 -

Victorville Motors responded

Austin, Thank you so much for both your business and your great review. We take pride in providing quality service and we're very happy to see that you received just that. We hope your truck is treating you well and we can't wait to see you here at your next visit.

June 01, 2023

Wow! I brought the truck in the evening before the scheduled appointment, and it was promptly accepted. The vehicle took a few days to be completed but th More

by JEFFSHADOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Jun 02, 2023 -

Victorville Motors responded

Jeff, We're happy to see that Jason and our team were very accommodating and we appreciate your patience while we serviced your vehicle. Thanks so much for the opportunity to earn your business and for taking the time to share this. Should you ever need anything, please don't hesitate to let us know. You're family.

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