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Victorville Motors

Victorville, CA

4.7
180 Reviews

14617 Civic Dr

Victorville, CA

92394

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Showing 180 reviews

November 30, 2023

Victorville Motors had a large selection of vehicles to choose from and provided quick and courteous service. More

by luvbug18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Grecco, Jimmy & Brian
Dec 01, 2023 -

Victorville Motors responded

We are very happy you were satisfied with both our selection of vehicles and quality of service. Thank you for the opportunity to earn your business and congrats on your new ride. We hope it's treating you well thus far and we hope to work together again in the future.

November 13, 2023

Working with everyone on the team is always great. They were able to get the vehicles we needed quickly and always go above and beyond. More

by jonm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Jeffries
Nov 14, 2023 -

Victorville Motors responded

Jon, We appreciate you being part of our Victorville Motors Family and we're happy that our team does a great job getting you into the vehicles that you deserve. Thank you so much for your loyalty to us here and we look forward to many more years of working together.

November 11, 2023

They were great at their job. The radio works great. The job was clean and I enjoyed being back in my Jeep. More

by Egg2watts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky.
Nov 13, 2023 -

Victorville Motors responded

It's a pleasure to read this and we're very happy you received the quality service that you deserved. Thank you for choosing us here for your Jeep needs and thank you so much for taking the time to share this.

November 11, 2023

The dealership was very organized, the work was completed right the first time, and I felt they valued me as a customer. More

by Kamran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Meyer
Nov 13, 2023 -

Victorville Motors responded

Kamran, We take great pride in providing quality service and we couldn't be happier that you received just that. Thank you for both your business and your review and we look forward to taking care of you and your Jeep again in the future.

October 23, 2023

Took my truck in for an oil leak covered under the extended warranty Victorville motors had the truck for 16 days for a 4 hour job no communication between service writer never answered the phone neve More

by ktmthomas65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Haleigh nuuali
Oct 23, 2023 -

Victorville Motors responded

Good afternoon. As mentioned when you spoke to our Service Manager, there was some miscommunication on our part. We do apologize for the less-than-perfect experience and thank you for your feedback. We will use this as an opportunity to improve. Thank you.

Oct 24, 2023 -

ktmthomas65 responded

There was no miscommunication the mechanic should have been fired I am still finding loose bolts the service rider never return phone calls our text .u don't give back a truck with oil all over it no antifreeze in it and charge for a oil change that u don't do iam a retired mechanic I would have been fired if I left a vehicle like that

September 29, 2023

Sergio in the service department, has exceptional customer service! Always in communication throughout the process. Goes above and beyond to make sure our vehicles are taken care of. I appreciate More

by Cindy Betts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Oct 02, 2023 -

Victorville Motors responded

Hi Cindy, Sergio is awesome and it's no surprise to see that he goes above and beyond to make sure you receive the best service possible at each visit. Thanks for choosing us here for your vehicle needs and please don't hesitate to let us or Sergio know should you ever need anything. You're family.

August 20, 2023

Sales people were great Mrs. Lopez is the one that help me and she was awesome she’s young, but I would say old soul millennial she can relate to any age group. She did a fantast More

by nsmith447
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mrs. Lopez
Aug 21, 2023 -

Victorville Motors responded

Thank you so much for both your business and your feedback. We're very lucky to have Mrs. Lopez on our team and it's no surprise to see that she went above and beyond to ensure that you had the best car-buying experience. We can't wait to share this 5-star review with her and we hope you're loving your new Jeep thus far. Welcome to the family.

Aug 23, 2023 -

nsmith447 responded

Thank you again great buying experience with your team from Victorville motors

August 12, 2023

Very helpful very timely. Work have no issues the answer all my questions. Nice people good to go for. More

by Urblackwidow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Aug 14, 2023 -

Victorville Motors responded

We're very happy to see that you are satisfied with the quality of service you receive here and we appreciate you choosing us for all of your vehicle needs. Should you ever have any questions about anything, please don't hesitate to ask. We're here to help.

August 12, 2023

It’s a great dealership I get all my services done here and Jose takes care of me every single time. :) More

by Kevin Bolanos Benito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Aug 14, 2023 -

Victorville Motors responded

Kevin, Thank you so much for your loyalty to us here. We're lucky to have you as a valued customer and happy to see Jose always takes great care of you. We appreciate this 5-star review and we can't wait to see you and your Jeep here at your next visit!

August 10, 2023

Great experience. Celena is always taken great care of me. Gotten in and out quickly each time. More

by michael2000_90405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celena
Aug 11, 2023 -

Victorville Motors responded

Michael, We are very lucky to have Celena on our team and we couldn't be more pleased to see that she makes sure your truck is serviced in a timely manner. We appreciate you choosing us here for all of your vehicle needs and we can't wait to see you at your next visit.

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