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Victorville Motors

Victorville, CA

Overview
Reviews
4.7
179 Reviews
Call Dealership (760) 981-1500

14617 Civic Dr

Victorville, CA

92394

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Showing 179 reviews

March 23, 2024

Friendly and very helpful, excellent customer service I can’t say anything negative with the service they provide. More

by mikehettinga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave, Thornton
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Mar 25, 2024 -

Victorville Motors responded

Mike, We couldn't be happier to see that you receive the best service possible here and you drive home satisfied. Thank you so much for choosing us for your vehicle needs and thank you for this 5-star review. We can't wait to work together again in the near future. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

March 23, 2024

Great Dealership, family has purchased vehicles in the not too distant past there, three this year alone, two Chargers and a Challenger. Received fair deals on all vehicles, or we wouldn't have been retu More

by gthaven46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Smilen, Ruben Cotto, Jimmy Vecrra, Jonathan Grecco
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Mar 25, 2024 -

Victorville Motors responded

Thank you so much for being a valued customer! We're lucky to have your family as part of our Victorville Motors Family and we would like to congratulate you on your new Challenger. We're glad you're loving it thus far and we can't wait to continue to work together for years to come. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

March 14, 2024

Always great service, quick and easy appointments and friendly staff! Celena is the best! Highly recommend! More

by 8tmsgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celena
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Mar 15, 2024 -

Victorville Motors responded

Thank you so much for choosing us here for your service needs. It's a pleasure to see Celena and our team provide you with prompt and quality service and you drive home satisfied. We hope your vehicle's treating you well and we can't wait to see you here at your next visit. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

February 28, 2024

Service writers are Always friendly and very helpful! I would recommend for any service needs. More

by rbicindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean, and Sergio
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Feb 28, 2024 -

Victorville Motors responded

Thanks so much for choosing us for your vehicle needs and thank you for this 5-star review! We couldn't be happier that our service team always takes great care of you and your vehicle and you drive home happy each time. See you at your next visit! Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

February 28, 2024

The sales staff is awesome and will work hard for you. Shout out to Johnthan Grecco my salesman for going the extra miles to make this a great experience a d profitable deal. More

by Davisonelectric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnathon Grecco
Report | Print
Feb 29, 2024 -

Victorville Motors responded

Congrats on your new RAM Truck! It's a pleasure to see Johnathon went above and beyond to ensure you had the best truck-buying experience possible. Welcome to our Victorville Motors Family and thank you so much for the opportunity to earn your business. We hope your new RAM is treating you well and please don't hesitate to reach out and let us or Johnathon know should you ever need anything. We're here to help. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

February 24, 2024

Jason in the service department is very helpful and keeps great communication while they have your vehicle. More

by Rab72589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Feb 26, 2024 -

Victorville Motors responded

We're lucky to have Jason on our team here and it's no surprise he provides you with both quality service and communication. We hope your Jeep is treating you well and we are looking forward to seeing you here at your next service visit. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

February 21, 2024

We purchased a new vehicle at Victorville Motors after a lengthy search for a jeep. What triggered a purchase from This dealership was their very competitive pricing, their willingness to negotiate fairly, More

by Daveriv33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff, Jimmy and Julian
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Feb 22, 2024 -

Victorville Motors responded

Congrats on your new Jeep and welcome to the family! We appreciate the opportunity to earn your business and we couldn't be more pleased to see our team ensured the car-buying process was seamless and even delivered your new Jeep to your home. We hope you are loving it thus far and should you ever have any questions about anything, please don't hesitate to reach out. We're here to help. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

February 14, 2024

Dave Thorton service writer is great always very helpful would recommend him when you need service More

by rjcmakerRJ Clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Thorton
Report | Print
Feb 15, 2024 -

Victorville Motors responded

Dave is an outstanding member of our team and it's no surprise that he is extremely helpful and ensures you receive the best service possible. Thank you for choosing us for your Jeep needs and thank you for your positive feedback. We'll be sure to share it with Dave and we look forward to seeing you here at your next visit. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

February 01, 2024

Desean was very nice and not pushy. Gave me time to decide and got the price that was comfortable for my budget. More

by Dee Grimm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desean
Report | Print
Feb 01, 2024 -

Victorville Motors responded

Dee, It's great to see that Desean made sure you felt comfortable during the car-buying process and gave you time to make this very important decision. We would like to congratulate you on your new Jeep and welcome you to the family. Should you ever have any questions about anything, please don't hesitate to let us or Desean know. We are always here to help. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

January 27, 2024

Very easy to work with and very friendly. Overall great experience. I would definitely recommend. More

by Jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian
Report | Print
Jan 29, 2024 -

Victorville Motors responded

Jeff, It's great to see our team helped make the car-buying process seamless. We're glad you drove home satisfied and we'd like to congratulate you on your new Jeep. Let us know should you have any questions about anything. You're family now. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

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