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Victorville Motors

Victorville, CA

4.7
177 Reviews

14617 Civic Dr

Victorville, CA

92394

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Showing 177 reviews

April 26, 2022

Best experience possible. I was treated like family right off the bat. I was kept informed during the entire process for ordering my 2022 Jeep Renegade. I was kept in the l More

by Ghost
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben, Julian, Dianne, Brian.
Apr 27, 2022 -

Victorville Motors responded

You are family and we're happy to see our team did a great job keeping you updated on the status of your new Renegade. We're glad you're loving your new Jeep thus far and we appreciate you sharing your experience. Please don't hesitate to let us know should you need anything. We're always happy to help.

March 31, 2022

Easy to deal with and a smooth transaction. No pressure and worked hard to make the deal happen. More

by Carts.sj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Hornsby / Jay Jeffress
Apr 01, 2022 -

Victorville Motors responded

Carts, congrats on your new RAM Truck and welcome to the family. We're extremely pleased to see our team made you feel comfortable throughout the truck-buying process and you drove home happy. Thank you for sharing your experience and we hope to see you here at your first service visit.

March 17, 2022

Great service, great experience all around, very helpful, very informative, in and out, would highly recommend More

by dannyf7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
Mar 18, 2022 -

Victorville Motors responded

Danny, we couldn't be happier to read about your service experience and see that our team provided you with prompt and quality service. We hope your Jeep is treating you well and we're looking forward to seeing you here at your next visit. Hope all is well.

March 15, 2022

I go here because of Dave Thornton. He’s great. He always gives the best customer service. More

by detterbeckdanyel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Thornton
Mar 18, 2022 -

Victorville Motors responded

Thank you for your business and for the kind words regarding our team member Dave. If you have some time, please give us a call at 760 981-11481 to further discuss your experience. Thank you.

March 13, 2022

Twice I've been lied too they were supposed to give me a gas card at my last visit they did not and never contacted me regarding it bad customer relations on your part. More

by raidersbigdog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Mar 15, 2022 -

Victorville Motors responded

We would like to hear more about your experience with us. Please reach out to us at 760 981-1500 ext 11481.

August 29, 2021

This dealership will damage your car, not take responsibility over the damage they are fruads they also will not call you keep your car for a month and expect you to pay for rental when they don’t More

by edward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff the manager Jason and deen
August 03, 2021

I made an appointment with the dealership for July 27. The tech told me 3-4 days for diagnosing the issues. 7 days later I called and the person answering the phone was not interested in assisting me. More

by Robar
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff
March 16, 2021

Start with Sales, I have tried to purchase 5 different cars from these people, and they were more than happy to let me leave. One sales guys said they get enough business they don't need mine. Wrangler, C More

by cnc618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brain Miller
June 19, 2020

WOW!! I sure wish I read all the reviews prior to contacting this dealer. Like many of you here I'm not happy with this dealer. We saw a vehicle we wanted to purchase and verified was on the lot. We More

by Car Buyer
Recommend Dealer
No
Employees Worked With
Several
June 18, 2020

New 2019 Dodge Charger with severe audio defect. Dealer refuses fix even under warranty. Dealer excuse is all like vehicles have the same issue. Make sure you review the documentation you receive as the th More

by Alkemist
Recommend Dealer
No
Employees Worked With
Area Manager
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