Victorville Motors

Dean the Service Advisor was awesome and worked with me with the issues I had with my vehicle. I appreciated him going above and beyond with the rental as well. with the issues I had with my vehicle. I appreciated him going above and beyond with the rental as well. More

Sergio and Jose continue to provide excellent customer service at the service dept truly the reason for continuing to earn my business. service at the service dept truly the reason for continuing to earn my business. More

My experience the day of my purchase was fantastic. Each person who introduced themselves was polite and helpful. I just completed a follow service and was treated great. My burrito I ordered from the Each person who introduced themselves was polite and helpful. I just completed a follow service and was treated great. My burrito I ordered from the cafe was excellent. My only bad experience was a follow up call to my salesman, who took a shot at me with a smart comment, insinuating I tried to hide information about my trade in. The car was in for service a week before my purchase, a full safety check of vehicle was completed. Read the report, i advised of the main issues. More

Had a new car defect. Not easy to correct. Finally got it done. Good job! Thanks to all involved. All worked hard to correct the problem. No sign of it returning. Not easy to correct. Finally got it done. Good job! Thanks to all involved. All worked hard to correct the problem. No sign of it returning. More

Everyone there were very helpful and professional. The transaction went very smoothly and fast. Dr. Jay was a pleasure to work with. The transaction went very smoothly and fast. Dr. Jay was a pleasure to work with. More

My service advisor Dave Thornton was excellent. He explained well, followed up; made all the difference. Best experience to date. He explained well, followed up; made all the difference. Best experience to date. More

Excellent service department! I highly recommend. I was greeted upon arrival my jeep was taken in immediately. Oil change and tire rotation was completed very quickly. Thank you I highly recommend. I was greeted upon arrival my jeep was taken in immediately. Oil change and tire rotation was completed very quickly. Thank you Victorville motors! More

Friendly and knowledgeable staff. Honesty a plus . Great selection on new and used cars Prices competitive Honesty a plus . Great selection on new and used cars Prices competitive More

I had originally written a very negative review of this place and their staff. In my honest opinion, I was treated unprofessionally by a few of their staff with regards to my new vehicle purchase and issue place and their staff. In my honest opinion, I was treated unprofessionally by a few of their staff with regards to my new vehicle purchase and issues with it. I assume that the management read my review, as Sylvia, the guest relations manager reached out to me, and we discussed everything that was wrong with the vehicle. She had me bring the vehicle back in, and her, I and another gentleman walked around the vehicle. They asked me to leave it for a few days, which I did, and they said they would take care of it. As I was walking to my ride home, Tommy, one of the staff that I had an issue with, did personally apologize to me- this was very much appreciated. They actually kept the vehicle for 12 days, which I cannot be upset about. I was given updates every few days by Sylvia or Trevor (a service department employee). When I got it back, I could not hold back my smile- THIS was the vehicle I thought I was buying. I am only giving them 4 stars due to the original interaction, but this is the 3rd vehicle that I have boughten from them, and in a few years, I will go back for another. If you have any issues with this place, I'm telling you Sylvia goes above and beyond- Thank you very much to her. More