Victor Ford
Wauconda, IL
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QuikLane excellent customer service Not often you can have pleasant review when dealing with car problems . Michelle in the quicklane went above and beyond to make what could have been a Not often you can have pleasant review when dealing with car problems . Michelle in the quicklane went above and beyond to make what could have been an agonizing afternoon as pleasant as possible and went above and beyond in customer service . I had my pup with me they brought him out water. There was tv, internet they even offered my snacks. Again thank you for saving me from tremendous stress and making car service a pleasant experience . More
Disappointment I brought my vehicle in this morning for a recall problem. I was told the testing could take all day so I requested a Rent-A-Car only to be told , I brought my vehicle in this morning for a recall problem. I was told the testing could take all day so I requested a Rent-A-Car only to be told , " we don't have any ". So what am I supposed to do, sit here and twiddle my thumbs all day about a situation I am not responsible for? I would've never had this problem at the dealership in Barrington. Guess I will have to start going back there. Dale More
Excellent! Ask for Mikey V, he will make the car buying experience fun and exciting! I hate going to dealerships that pressure you and make you feel bad. This on Ask for Mikey V, he will make the car buying experience fun and exciting! I hate going to dealerships that pressure you and make you feel bad. This one is NOT like that. They will help you get the car that’s best for you. This was my first car and I can’t reccomend them enough! I’m so happy! More
excelent Great dealership to buy from. Bought 3 new trucks the last 9 years. The last 2 from Mike Bianco who does his best to please. Great dealership to buy from. Bought 3 new trucks the last 9 years. The last 2 from Mike Bianco who does his best to please. More
Pleasant Experience Brought 2005 Focus in for oil change and left buying a 2015 Fiesta. No pushy selling. Respectful and took the time to answer all questions. Brought 2005 Focus in for oil change and left buying a 2015 Fiesta. No pushy selling. Respectful and took the time to answer all questions. More
Excellent and fast service The owner Jeff and sales man Chevo very nice and informative. They are very easy to deal with and fair. A very pleasant purchase. Unlike other dealers The owner Jeff and sales man Chevo very nice and informative. They are very easy to deal with and fair. A very pleasant purchase. Unlike other dealers that are pushy and annoying. More
Great Exprience After looking on line and putting in an inquiry I received a call from Victor Ford within minutes. After a discussion with Mike Bianco he found the pe After looking on line and putting in an inquiry I received a call from Victor Ford within minutes. After a discussion with Mike Bianco he found the perfect fit for my needs. The price was fair and the vehicle I purchased was in great condition. I appreciate the great service and attention. I was particularly please when , after the deal was made, a safety check revealed the need for new brakes and a battery. Victor Ford provided both for no additional charge! I will recommend Victor to anyone interested! More
Best car-buying experience I ever had This dealership has been here under this name for decades and has a top-notch sales and service staff. Buying a new or used car here is a great exper This dealership has been here under this name for decades and has a top-notch sales and service staff. Buying a new or used car here is a great experience; I knew what I wanted and was in and out in under 90 minutes. If you're in Chicago's northwest suburbs, I highly recommend buying here. Ask for Mike Bianco. More
Worst experience I've ever had dealing with a Dealership. I took my 2013 Ford F150 to Victor Ford in Wauconda for a problem with the Sync Navigation System. The Service Manager was rude and con Dealership. I took my 2013 Ford F150 to Victor Ford in Wauconda for a problem with the Sync Navigation System. The Service Manager was rude and condenscending from the very start. After a few minutes of dealing with this guy I knew that I shouldn't trust him. I left Victor and went to Buss Ford and was greated in a friendly fashion by a Service Manager that actually cares about the customer. More