Vicksburg Chrysler Dodge Jeep RAM
Vicksburg , MI
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"Edited Reveiw"... I regretfully bought a used Kia from Vicksburg one week ago. They told me that he would have the car serviced. It was a lie. I looked under the hood again. The fluids were still low. The Vicksburg one week ago. They told me that he would have the car serviced. It was a lie. I looked under the hood again. The fluids were still low. They only changed the oil. They bought some wiper fluid and power steering fluid, afterwards. The breaks squeal because someone replaced the pads and not the rusty rotors. The passenger side door doesn't lock automatically, only manually. The car has a pull and a clicking popping noise, from the driver side and steering column. I repeatedly asked them to service the car. They insisted that there was nothing wrong with the car... "I've edited my review of VICKSBURG. Excluding the names of Sales Professionals. We chose to take the refund offer on the car. This was most acceptable, given our experience." More
Dave Campbell did a great job getting us into a used Jeep Cherokee. Ez process, found us financing quick and the car is exactly what we were looking for. Cherokee. Ez process, found us financing quick and the car is exactly what we were looking for. More
First time dealing with or at this dealership I had a great experience and all my questions and concerns were answered and made me feel like I had dealt with them before great experience and all my questions and concerns were answered and made me feel like I had dealt with them before More
Had an amazing experience buying my first new car with vicksburg Chrysler especially for a monday night after a long day at work! Ashley was above excellent and mad the buying process as painless as possi vicksburg Chrysler especially for a monday night after a long day at work! Ashley was above excellent and mad the buying process as painless as possible. I got everything I wanted in my vehicle inside and out! Huge thanks to all staff working there for staying late to do all of the final touches. 10/10 would return for my next vehicle. More
Ashley was responsive, patient, honest, low key This purchase was being converted to be wheelchair accessible by Freedom Motors in Battle Creek, so this was a different type of transaction - I did n This purchase was being converted to be wheelchair accessible by Freedom Motors in Battle Creek, so this was a different type of transaction - I did not visit the showroom because we live on the east coast and everything was done remotely by phone or email. We were looking for a Pacifica with a very specific combination of options and Ashley was very patient in trying to locate a vehicle that fit our requirements. Unfortunately, either because it was later in the model year and inventory was low or because Chrysler doesn't configure vehicles the way we wanted, compromises had to be made. More
Wonderful to work with Mike Pflugradt worked with me and delivered what I was looking. Very friendly and helpful in explaining all the financing and the features of the vehi Mike Pflugradt worked with me and delivered what I was looking. Very friendly and helpful in explaining all the financing and the features of the vehicle I purchased. Thank you I love my Jeep! More
I love the people there they have great customer service. The prices of the vehicles are very reasonable and dependable. My next vehicle will be purchased at Vicksburg Dodge and Ram The prices of the vehicles are very reasonable and dependable. My next vehicle will be purchased at Vicksburg Dodge and Ram More
This was my first purchase from the Vicksburg Chrysler Dealership. I bought a 2010 Chrysler Pacifica from them and I couldn’t be happier with my decision. From the moment I walked in the door Joe Mater wa Dealership. I bought a 2010 Chrysler Pacifica from them and I couldn’t be happier with my decision. From the moment I walked in the door Joe Mater was there to listen to my needs and gave me exactly what I wanted. I wasn’t just a customer with him. He took his time and listened to everything I had to say. The turnaround time to locate my new vehicle and to get it to Vicksburg was awesome. Overall, I was very pleased with my experience and I will be back for my next vehicle purchase. I highly recommend going to Vicksburg Chrysler for your next purchase and I highly recommend having Joe Mater as your salesman. Also, the manager, Jason Upthegrove made me very happy with the decision of my new vehicle. I felt like a valued customer when I was there. More
2019 Jeep Cherokee We stopped in to the dealership after seeing the jeep on facebook marketplace. It was not on the lot, but Carl set it up to have the vehicle brought t We stopped in to the dealership after seeing the jeep on facebook marketplace. It was not on the lot, but Carl set it up to have the vehicle brought to us so we could look at it. He has been great to work with More
Not friendly at all I had to drive my van over to Vicksburg for then to take three pictures of the hood to send into Chrysler. I walked into the service department and NO I had to drive my van over to Vicksburg for then to take three pictures of the hood to send into Chrysler. I walked into the service department and NO one greeted me, finally a guy looked at me and I said I brought my van in for the service guy and the manger to look at it. I have no clue who took the pictures and he was the only one that looked at it. What happen to the manger and service guy to check it out. I bet they said only 25 words to me. They said they will send the pictures into to Chrysler and see what the say. They ask for my name and phone number. I have never been treated like this before at the dealership. This all started back in August and the service person at the time told me it would be taken care plus I would have car to drive while the van was being fixed. I felt very unwelled. I was very mad because I drove 45 minutes to have 3 pictures talked and to be treated like I was a bother to them. Piggy More