Vic Koenig Chevrolet

Looking for an Equinox and Ted showed us the one we wanted Ted Albert in sales and James Redden in finance were both willing to answer all our questions and help with info on the best deal on the 2020 Equinox Ted Albert in sales and James Redden in finance were both willing to answer all our questions and help with info on the best deal on the 2020 Equinox we chose. Courteous and helpful from the time we walked in. More

Buying are car from Dion Clark is always a positive experience and would never go anywhere else. He is always willing to work with me and follows the whole process through until it’s completed. experience and would never go anywhere else. He is always willing to work with me and follows the whole process through until it’s completed. More

WORST CAR BUYING EXPERIENCE EVER! Run from this dealership! Can not believe how bad our experience was. We were looking for a specific make and model used car. We found one at Vic K Run from this dealership! Can not believe how bad our experience was. We were looking for a specific make and model used car. We found one at Vic Koening. We live in St. Louis about 2 hours away. Made the trip, loved the car and decided to purchase. They did not come down from the advertised price. We had a trade in of an older car, which we new wouldn't be much. Matt said he could probably get it close to $1000. Came back after working the numbers and had the car for the list price and $500 for the trade in. After talking a bit he finally came back with the car being the same price, trade in $650 and then all the fees, etc for a final price. We agreeded to purchase. We then discussed financing through them or through our own bank. Matt gave us an approximate rate. Again discussed whether to go with them or our bank. Filled out the paper work to see what the actual payments would be. We have excellent credit, so we were very surprised that the rate came back even higher at 5.74%. Told Matt that seemed high and we would check around. He asked if he could get the payments lower by moving the numbers around would we buy it right then with their financing. We said probably, let's see what you can do. He came back and said he couldn't do anything. But he would call around in the morning and see what he could find. We said we would check as well, as it was evening and after hours. We agreed to purchase the car. He said he would move it to he back with a sold sign and we gave him a check for the down payment. We said we would come back over with the trade in. We were not in a hurry, giving them plenty of time to get the car ready. Matt was off the next day but it was the 31st so he wanted it in Oct. sales. We agreed to come the next evening to help him out. My husband called our hometown bank in the morning which is 4 hours from Carbondale. They gave him a rate of 4.5%. We texted Matt to get the final purchase price for our bank, and asked for the wire transfer info. He sent a text indicated he was off that day (31st) and we could do it the next day, or Brian would handle the paperwork for him. Then in a phone conversation with Brian we are told that the price was contingent on us using their financing. Again we were paying the advertised price, and their "contingency" was never mentioned. After going around and around with Brian saying that was not the case, we got to speak with the supposed sales manager Buddy Baker, if that is his real name, he is not listed on any of the sites. Buddy finally agreed but told us that they don't except wire transfers and that we had to bring a cashier check by close that day. Now, it is 3pm and they close at 7. He knew that our bank was 4 hours from the dealership, and it would take us 2 hours to get to the bank from our home. No one ever said that the sale had to be closed on the 31st. We were doing that only to help Matt out. We even discussed picking it up 3 days later, plus we had the text from the salesman stating the next day was fine. We told Buddy we would be in the next day with the check. At 7:08 we received a message from Brian that since we did not come in by 7, the car was sold to someone else. Again we put down the deposit last night so it was already sold to us. So you decide is this where you want to do business? We would never recommend Vic Koenig Chevrolet!! More

Ted Albert and the entire team went above and beyond to ensure I left not only in a new vehicle, but the exact vehicle I wanted. I recomend Ted and Vic Koenig to everyone in the market for a new or used ve ensure I left not only in a new vehicle, but the exact vehicle I wanted. I recomend Ted and Vic Koenig to everyone in the market for a new or used vehicle. More

Friendly and very helpful answered all our questions about the car we were looking at, Very friendly. worked with us on a price that we could afford, I have been a long time answered all our questions about the car we were looking at, Very friendly. worked with us on a price that we could afford, I have been a long time customer of this dealership, would not go anywhere else. More

Car Buying Outstanding experience. Dion is a very friendly person and makes the buying experience an enjoyable one. The financing and paperwork were quick and ea Outstanding experience. Dion is a very friendly person and makes the buying experience an enjoyable one. The financing and paperwork were quick and easy. Usually I would rather pull my teeth out than buy a vehicle but not this time. More

Fast, Friendly and good service Friendly salesman. Your dealership had the selection we wanted and choice of colors. We were not asked to test drive, we already knew how the car dro Friendly salesman. Your dealership had the selection we wanted and choice of colors. We were not asked to test drive, we already knew how the car drove, from other dealerships, and we told salesman that. More

New Vehicle Purchase Lynn was my sales person, and he did such amazing job during the process. He kept me informed at all times, and made the whole experience well worth i Lynn was my sales person, and he did such amazing job during the process. He kept me informed at all times, and made the whole experience well worth it. While the service department was detailing the car, Lynn took me around and introduced me to each department when I need to get service done. And Sean was absolutely spectacular to work with. Lynn and Sean are the two my helpful and polite people to work with. Lynn and Sean had went above and beyond to make sure all my expectations were met during the purchase and treated me with courteous and respect. I have to say that I’ve purchased here about 9 years ago and it was “ok” experience, between then and now the whole sales process did a complete 360 and professionalism and respect. I will definitely make my next purchase with Vic Koenig again. Thank you Lynn and Sean for the pleasant purchasing experience. I will be a returning customer. More

Amazing! At Vic Koenig they were very good about finding the vehicle I needed. After going through 5 or 6 different Traverses they found one that met all of ou At Vic Koenig they were very good about finding the vehicle I needed. After going through 5 or 6 different Traverses they found one that met all of our needs that was in our Budget. Dereck did an awesome job showing us all the vehicles and all of the options and got us the price where we needed to be at. I highly recommend Vic Koenig to everyone and will definitely be sending my friends and family there because I know they will be well taken care of. Amazing job! More

Purchase / trade Willingness to assist , transfer vehicle from another state , going to retrieve new vehicle , value of my trade in , set up of new vehicle , and follo Willingness to assist , transfer vehicle from another state , going to retrieve new vehicle , value of my trade in , set up of new vehicle , and follow up More