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Veterans Ford Tampa
Tampa, FL
488 Reviews
Veterans Ford – The Gold Standard of New and Used Vehicle Sales in Tampa FL
Standing at the forefront of the automotive world and creating a dealership experience that blends together customer satisfaction and the finest selection of new and used cars, trucks, and sport utility vehicles (SUVs) is far from an easy affair. However, the team here at Veterans Ford has made it a point to not just strive for this lofty goal, but to surpass it whenever possible.
Of course, when you engender a hassle-free and informative showroom environment, as well as offer up access to the best new and pre-owned Ford vehicles in Tampa, achieving this industry-leading status is really not all the surprising. Going a step further with this concept, we have no doubts that once you come in and see for yourself just what we have to offer to prospective customers, you will soon find that taking your business to any other dealership in town is simply a mistake.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 488 reviews
October 07, 2017
2016 Ford Focus ST purchase Best automobile purchase experience of my life. Everyone worked so hard to meet my requirements and came through with flying colors. I'd recommend Vet Best automobile purchase experience of my life. Everyone worked so hard to meet my requirements and came through with flying colors. I'd recommend Veterans Ford to anyone without hesitation! More
by Ed427
Employees Worked With
Sammi in sales and Josh in finance., Tom Myers
September 28, 2017
Very good services . To start let me said we have been loyal to a different brand of car but this time we wanted to try something different and for the first time a pick u To start let me said we have been loyal to a different brand of car but this time we wanted to try something different and for the first time a pick up truck and Ford was the right choice for US we were very happy with our salesmen ( Sean Bergen and Sami Marshfd ) they were great and very professional and not over the sale they just wanted us to make the right choice and to be happy with our new truck not like other salesmen in the industry , hope we continued to get the right service since we own a ford and our friends and family will be referred to Veterans Ford . Thank you again Sean and Sami . More
by Paul1234
Employees Worked With
Sami Marshed , Sean Bergen
September 14, 2017
Muir Family.. I just purchased two cars in the last 2 weeks. Always a good experience at Veterans. Helpful staff.A special call out to Lorenzo and his team. Also I just purchased two cars in the last 2 weeks. Always a good experience at Veterans. Helpful staff.A special call out to Lorenzo and his team. Also to David in Finance.. very helpful and informative. More
by GMUIR
Employees Worked With
David in Finance , Lorenzo Pena, Sean Bergen
August 05, 2017
The easiest buying experience I've had in 20 years Bill, Matt, and Robert made the entire experience a pleasure. All the paperwork was handled on the internet and over the phone. When we arrived afte Bill, Matt, and Robert made the entire experience a pleasure. All the paperwork was handled on the internet and over the phone. When we arrived after a 2.5 hour drive, the vehicle was detailed, full of fuel, and all the paperwork was ready to be signed. We were pleasantly surprised, and we will be back to purchase a truck for my wife when her lease is up. Thanks again guys! Great job! We love the new truck. More
by Clark family
Employees Worked With
Matt Pawlow, William Smallwood, Robert Coker
July 15, 2017
Fast, Friendly Service I called at 2:15 pm to see if they by chance had any openings, for oil change and tire rotation. Booked a 3 pm appointment. Was greeted by the staff, I called at 2:15 pm to see if they by chance had any openings, for oil change and tire rotation. Booked a 3 pm appointment. Was greeted by the staff, and informed that they were just a bit backed up and they would get to service my car as soon as I can. At first I wondered "how long I would be waiting and did I make a mistake. We waited in the lobby and 30 min later they called me to tell me my car was done. Was definitely impressed. So what did they do right? Smiles when I was greeted. I was INFORMED upfront that they were a bit behind, and still finished in what I thought was a reasonable time. with our without a delay. More
by Cyndi
Employees Worked With
Travis Tilwick
July 07, 2017
Pleasant Had a good experience purchasing a new Ford F-150. Salesman, Harold Reedman worked with me until we reached an agreement on price. Salesman was court Had a good experience purchasing a new Ford F-150. Salesman, Harold Reedman worked with me until we reached an agreement on price. Salesman was courteous, and even worked to get me a military veterans discount. I am very pleased with my new truck. More
by Fordman
Employees Worked With
Harold Reedman
June 20, 2017
Excellent service I went to multiple ford dealerships before purchasing my car and veterans ford was by far the best place I went to. They were able to get me the deal I went to multiple ford dealerships before purchasing my car and veterans ford was by far the best place I went to. They were able to get me the deal I wanted and treated me with the upmost respect. Very pleased with the service I was given. More
by Skylar123
Employees Worked With
David Griffith, Tony Udovich
June 18, 2017
3 Strikes and You Are Out Went to Veterans to buy an Internet Special Ford Edge that was posted on their website. I had communicated with the sales guy via email for 2 days as Went to Veterans to buy an Internet Special Ford Edge that was posted on their website. I had communicated with the sales guy via email for 2 days as he gathered information and we finally set an appointment. I had sent him the stock number of the vehicle in question so he was well aware of what I was interested in as well as the price point. When we arrived we found out the following and the strikes against the dealer started to mount up. 1. The Ford Edge I wanted was located in Orlando not at the current dealer even though the dealer specific site showed it as in stock. 2. The Internet special was really a bait and switch as it was a 2016 model and I was told they could not sell it due to outstanding airbag recalls. I was fine looking at the 2017 model so we did that but they price they presented was off by 4k in discounts and when I questioned he said the internet special pricing included some grad and first responder discounts that didn't apply but the web shows those as being off the Internet special price, not included. The appraised my Shelby GT500 and gave me a LOW BALL trade value that they would not budge on. I had done my research prior and new what the range on trade was yet they offered me like $200 more than auction pricing. This was the third strike and we asked for my key back so that we could head home. They came back with one more offer that was still about 3500 off of where we needed to be on a drive out and we left. The sales guy said they were going to make some calls and he would call me back in a few days - they wanted to try and sell my Shelby for a higher price to make the deal happen. I haven't heard a word from him since and it has been 6 days now. Yesterday I bought an Edge at Port Richey Ford and got $5100 more on my trade in than Veterans offered as well as a lower interest rate on the financing than what they had secured at Veterans. If you want to shop at Veterans, be wary of the website and what it shows for in stock and for pricing. Also if you want a trade in just sell it yourself or hit another dealer instead More
by Kevin Gibson
Employees Worked With
Chris Meyer
June 02, 2017
Above and Beyond Veterans Ford is a great place to buy cars, selection is good and the process is comfortable. However, the standout of the whole process was our sales Veterans Ford is a great place to buy cars, selection is good and the process is comfortable. However, the standout of the whole process was our sales associate, Sean. Sean Bergen was an excellent sales associate and ensured that we will be returning to Veterans Ford again. He acted with the utmost professionalism and helped us to select the right car without being to pushy. He truly went the extra mile in making our experience as pleasant as possible. Sean Bergen is a different kind of Sales Associate and truly a step above the rest. More
by GMorrison
Employees Worked With
Sean Bergen
May 28, 2017
The Epitome of Customer Service This was my first time dealing with an American car dealership. I have personally dealt with Acura, Audi, BMW, Honda, Lexus, Infiniti, Mitsubishi, Nis This was my first time dealing with an American car dealership. I have personally dealt with Acura, Audi, BMW, Honda, Lexus, Infiniti, Mitsubishi, Nissan, Subaru, and Toyota Dealerships. To top it off my wife used to work for Honda so I have an idea of how the process should work. I could not have asked for a better experience. Aaron Scheible contacted me within minutes of reaching out via website, he set me up with Sean Bergen. Sean was a pleasure to deal with, he was very knowledgeable and was able to answer all and any questions we had. My wife and I felt right at home after just being at the dealership for 10 minutes. When time came to finish the deal David Griffith was awesome. David walked us through all our options and continued the outstanding service that Aaron had started. All 3 of these guys are top notch, there are a lot of dealerships that could take notes on how to treat their customers. I highly recommend anyone looking for a Ford or even cross shopping a Ford to stop by Veterans Ford. I promise you, you will not be disappointed! Thanks again! More
by dbS4
