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Veterans Ford Tampa
Tampa, FL
488 Reviews
Veterans Ford – The Gold Standard of New and Used Vehicle Sales in Tampa FL
Standing at the forefront of the automotive world and creating a dealership experience that blends together customer satisfaction and the finest selection of new and used cars, trucks, and sport utility vehicles (SUVs) is far from an easy affair. However, the team here at Veterans Ford has made it a point to not just strive for this lofty goal, but to surpass it whenever possible.
Of course, when you engender a hassle-free and informative showroom environment, as well as offer up access to the best new and pre-owned Ford vehicles in Tampa, achieving this industry-leading status is really not all the surprising. Going a step further with this concept, we have no doubts that once you come in and see for yourself just what we have to offer to prospective customers, you will soon find that taking your business to any other dealership in town is simply a mistake.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 488 reviews
December 28, 2017
December 27, 2017 Very disappointed with my experience at Veterans Ford. Not sure if it was because I was a woman shopping alone or what. One reason for my disappoint Very disappointed with my experience at Veterans Ford. Not sure if it was because I was a woman shopping alone or what. One reason for my disappointment was the finance person told the salesperson I was working with that if he could verify my income, he could make one deal happen. First of all, I already assumed before I got there my income would need to be verified so why would I give false information. I am not in the habit of lying or falsifying information. I'm not sure why a professional would assume I was lying and then verbalize that info. I'm surprised a company would employ a person who would make derogatory comments about a potential customer. Another aspect of my visit included being given 2 financing scenarios, after they had all my info, with payment information. This was done after the car was selected. When I picked the option I preferred, I was then told they could not get that one approved. I asked why would they have given me that option then. I was told "We're not the bank". My response "I realize you are not the bank, but you had all my info and you even put the payment info on the options so how did your finance director not know it would not be approved. Most finance directors know that info before they ever present that info to a customer".I was then directed to another vehicle that had less options than what I preferred. I did not particularly like that one. So my salesperson asked me to consider a used one. He then presented me with 2 options. I selected one of those options to purchase. After all of that, I was told by the salesperson they could not finance that one. The only option was the new vehicle I did not like. They could finance that one only. Needless to say, this was a horrible experience. I anxious to see if anyone from Veterans Ford contacts me to discuss this. That's a big part of customer service. Aaron was nice, but the overall experience was something I've never encountered before. More
by Rhonda
Employees Worked With
December 21, 2017
⭐️⭐️⭐️⭐️⭐️⭐️ Very fast and informative on the phone... great dealership and great service department. I usually send an employee to pick up my vehicle for me and Very fast and informative on the phone... great dealership and great service department. I usually send an employee to pick up my vehicle for me and it’s always an easy transaction More
by LBarth
Employees Worked With
Travis Tilwick
December 07, 2017
Excellent service James the sales person was great! He took time to explain everything. I recommend asking for him if you are considering buying or leasing a new vehicl James the sales person was great! He took time to explain everything. I recommend asking for him if you are considering buying or leasing a new vehicle. He gets 5 stars from me and my wife. The financial manager Joshua was very nice and he also gets 5 stars. Over all we had a great experience at Veterans Ford in Tampa. More
by Ed
Employees Worked With
Joshua Seith, James Fox
November 16, 2017
First service experience I scheduled my new Escape's first service for 8am. Due to a nearby accident and traffic jam, I was late. Service Tech Travis was very polite and said I scheduled my new Escape's first service for 8am. Due to a nearby accident and traffic jam, I was late. Service Tech Travis was very polite and said my vehicle could still be serviced. All went well and quicker than expected! Thanks Veterans Ford for selling me a vehicle and having great employees! More
by Mike
Employees Worked With
Travis Tilwick
November 15, 2017
New Truck Purchase Professional and knowledgeable about the truck I was looking for. Easy to work with. I was in and out within two hours with my new truck. Professional and knowledgeable about the truck I was looking for. Easy to work with. I was in and out within two hours with my new truck. More
by Bill
Employees Worked With
Tim Whitaker
November 13, 2017
Who sells a truck with mismatched tires?? Drove 120 miles to look at 2 trucks. Called yesterday, made an appointment and asked if prices were negotiable. Arrived to salesman not knowing wher Drove 120 miles to look at 2 trucks. Called yesterday, made an appointment and asked if prices were negotiable. Arrived to salesman not knowing where the 2 trucks were even though we gave them the item numbers. Had to wander around the lot looking for them both. Test drove both- the first one we did not really like. The second one we did- then realized it has mismatched tires. 3 Michelins with less than 5,000 left on them (2014) and a good year (2017) with new tread. Took the truck out for a test drive in the rain and the rear tire spun on the wet pavement with normal acceleration. Decided to make an offer on it anyway, knowing the tires would have to be replaced immediately- due to unsafe lack of tread on 3 and then the mismatch. Made an offer, not counter offer made. HIGHLY DISAPPOINTED! Nice salesman, but,,,,, More
by LISP
Employees Worked With
Tim Whitaker
November 09, 2017
Best auto purchase experience ever! This was a great experience. Thank you to the great employees that work at this dealership. It was easy and faster than any other auto purchase or l This was a great experience. Thank you to the great employees that work at this dealership. It was easy and faster than any other auto purchase or lease that we have experienced. More
by B&L
October 31, 2017
Great Job!! Everyone was very friendly. I t was a great experience. I was in and out of there quickly. My sales person "Sami" was very helpful and informative. Everyone was very friendly. I t was a great experience. I was in and out of there quickly. My sales person "Sami" was very helpful and informative. More
by Robert1962
Employees Worked With
Sami, Matt Pawlow
October 15, 2017
GUILLERMO MARIN I am very grateful with the attention and the service that has given me ROBERTO GUTIERREZ when buying or changing my car in veteran ford ,, I consider I am very grateful with the attention and the service that has given me ROBERTO GUTIERREZ when buying or changing my car in veteran ford ,, I consider they are an excellent group of work very professional and always with good disposition to help you to find whatever you want ,, thanks Roberto ,, thank you very much veteran ford staff. More
by guillermo
Employees Worked With
David Griffith, Roberto Gutierrez
October 10, 2017
BEST EXPERIENCE EVER! I was referred to Robert through a friend that had just bought a truck with him. The day I came to the dealership, Robert greeted me with a smile and I was referred to Robert through a friend that had just bought a truck with him. The day I came to the dealership, Robert greeted me with a smile and I told him what I was looking for. There was no pressure and very honest (we all know that's not your typical car salesman). I then wanted to take a day & decide and again no pressure from Robert. I then learned he was only there to take care of a returning customer on his day off! When I came in the next day, the price was as promised and it only took 1 hour! Best car buying experience ever! Thank you Robert! More
by KSelke
Employees Worked With
Robert Coker
