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Veterans Ford Tampa
Tampa, FL
488 Reviews
Veterans Ford – The Gold Standard of New and Used Vehicle Sales in Tampa FL
Standing at the forefront of the automotive world and creating a dealership experience that blends together customer satisfaction and the finest selection of new and used cars, trucks, and sport utility vehicles (SUVs) is far from an easy affair. However, the team here at Veterans Ford has made it a point to not just strive for this lofty goal, but to surpass it whenever possible.
Of course, when you engender a hassle-free and informative showroom environment, as well as offer up access to the best new and pre-owned Ford vehicles in Tampa, achieving this industry-leading status is really not all the surprising. Going a step further with this concept, we have no doubts that once you come in and see for yourself just what we have to offer to prospective customers, you will soon find that taking your business to any other dealership in town is simply a mistake.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 488 reviews
February 14, 2018
Great people to work with I worked With Robert Coker he was very easy to work with and answered all my questions. He spends the time with you to show you everything about the v I worked With Robert Coker he was very easy to work with and answered all my questions. He spends the time with you to show you everything about the vehicle that you want. Everyone at the dealership was friendly and great to work with! More
by CHARLES.DEHAAN
Verified CustomerEmployees Worked With
Robert Coker
February 14, 2018
Would not repair anything My salesmen Sean was very nice and listened to everything I needed. I got the price I wanted for my truck. I Was told that if anything didn't work the My salesmen Sean was very nice and listened to everything I needed. I got the price I wanted for my truck. I Was told that if anything didn't work they would work with me to make it right. I found a GPS unit that didn't work, DVD player not working and a missing a.c. vent on the dash and it only had 1 key. The truck Was in desperate need of a tune up and needed hoses replaced due to dry rot. I called the very next day and they would not fix anything. I paid 11k for a truck worth only 7 tops. But I was in need of a vehicle that day. More
by dennis anton
Employees Worked With
Sean Bergen
February 13, 2018
Works hard for the Customers best outcome Had a great experience with Joe and the team at Veterans Ford. They went way out of their way to make the deal work for My Family! Would 100% shop her Had a great experience with Joe and the team at Veterans Ford. They went way out of their way to make the deal work for My Family! Would 100% shop here again. More
by GotaTruck!
Employees Worked With
Joe Kreitzer
February 13, 2018
Accommodating I called a few hours ahead of time to schedule an oil change for that day. The service department was very accomofatibg and was able to give me the la I called a few hours ahead of time to schedule an oil change for that day. The service department was very accomofatibg and was able to give me the latest Appointment available. More
by FELICHIAHENRY
Employees Worked With
Travis Tilwick
February 13, 2018
New vehicle purchase The best new vehicle purchase experience . Fast , friendly , easy . It was worth an hour drive from Sarasota. The nicest , most professional staff an The best new vehicle purchase experience . Fast , friendly , easy . It was worth an hour drive from Sarasota. The nicest , most professional staff anywhere. No pressure , no BS. More
by Billy
Employees Worked With
Matt Pawlow, Robert Coker, David Griffith
February 12, 2018
The car was returned with a loose wheel!!! As soon as I exit the dealer I heard a noise and I drove back to the shop. The bolts are totally loose. I never had such experience before. It’s unbel As soon as I exit the dealer I heard a noise and I drove back to the shop. The bolts are totally loose. I never had such experience before. It’s unbelievable that the mechanic rotated the wheels and released the car without checking the bolts !!! It could have damage the break; shaft , etc besides the safety risk!! The car was inspected and bolts tied up. This open a big question mark to the quality of future services Octavio Torres More
by OETORRES
Employees Worked With
Travis Tilwick
February 12, 2018
Fast service, comfortable waiting room We go to this dealership rather than the one in our hometown because they're always open and available for us. The one in our hometown is always busy We go to this dealership rather than the one in our hometown because they're always open and available for us. The one in our hometown is always busy and always takes weeks to get us in we go to this one and wait even though it's quite a drive but this is the place where you bought the car and we really feel like they appreciate our business. They do good work and take good care of my car. More
by JASON.M.KEAN
Employees Worked With
Travis Tilwick
February 12, 2018
New relationship It is a little different from my previous dealership. One minor technical difficulty. That was taken care of, through all the proper resources. They r It is a little different from my previous dealership. One minor technical difficulty. That was taken care of, through all the proper resources. They rank high in my book. I am glad I chose them. I will continue this journey. More
by BECKWITHJAMES813
Employees Worked With
Brian
February 12, 2018
What a runaround Everyone seemed nice. Sean was kind and personable. Clean and comfortable lobby. But a tedious and frustrating experience overall.... I test drove a Everyone seemed nice. Sean was kind and personable. Clean and comfortable lobby. But a tedious and frustrating experience overall.... I test drove a used Porsche. Then I came back (a 20 mile trip each way) in 3 weeks and made a cash offer (contingent on an independent shop checking it over.) I showed them the check. Sales guy went to the GM who said "price is firm, can't go any lower." I walked. 2 days later I got a call that the GM would take my offer. I said I wanted it checked out with an independent shop. Fine, they said, tell us which one. I researched, gave them the name, and got a call back: "GM says we can't bring car to the shop until we have all paperwork filled out and earnest money." Another trip. I told them at 2 pm the shop was open until 4, but they didn't get the car there until 5. Spent 3 hours at Veterans, wrote the check for the full amount to avoid another trip, then their finance agency wouldn't accept the check (but they wouldn't say why.) Even after having my bank call and tell them there was another $16k in the account beyond the value of the check. I attempted a wire transfer but by this time it was 5 pm Friday and their account manager was gone for the weekend. I went to my bank Saturday and got a cashier's check to bring to them (another trip) Monday. They wouldn't let me take the car from the shop until they had the check, so I had to arrange rides to two places. When I got the check there at 9:15 Monday, my account guy and my salesman were not in. I had to explain it all to another account guy. They wanted me to wait for my salesman and I said No, we're done. When I got to the shop to pick up the car, it was dusty and it was on fumes - the FIRST thing I did was put some gas in it so I could drive to lunch. More
by RAY WILLIAMSON
Employees Worked With
Sean Bergen, Joshua Seith, Tom McElroy
February 11, 2018
5 Star services Went to Veteran’s Ford for an oil change. The website made it very easy to make the appointment. The service staff is pleasant and welcoming. It didn’ Went to Veteran’s Ford for an oil change. The website made it very easy to make the appointment. The service staff is pleasant and welcoming. It didn’t take long as I was only there for about 30 minutes. More
by The-one_the-only
Employees Worked With
Travis Tilwick
