Veterans Ford Tampa

100 mile trek Drove from east Orlando to get a car I saw on their web page. I asked my salesperson to check the car for any scratches or dings and to send me pictur Drove from east Orlando to get a car I saw on their web page. I asked my salesperson to check the car for any scratches or dings and to send me pictures before I made this long trip. Long story short the salesman said there were no scratched or dings and the car was like new. Unfortunately when I arrived and saw the car there was a major scratch on the front hood that someone has tried to fill in (poorly done) and several dings on the car. There was also major scratches on 2 rims from the previous owner rubbing against the curb. I Bought the car anyway because I had made the trip and liked the car overall but I really felt cheated by the sales rep. In addition, the manager never came out to thank me for my business. More

Best place to buy a car. After I have been searching for a used car more than a month. And visit so many car dealers... I found on their web site the exact car I'm locking. After I have been searching for a used car more than a month. And visit so many car dealers... I found on their web site the exact car I'm locking. I called and talk with David and Lorenzo. The whole process to trade my car and complete the paper work with sean was less than 1 hour. I come back after 2 days with some brakes problem and they fix it for free and balance all 4 tires. Best service ,very profftional very reccomnded. More

Bed cover. With the help from the parts department and the sales service we had Veteran’s Ford mount a roll top bed cover. The cover came in when promised. We ma With the help from the parts department and the sales service we had Veteran’s Ford mount a roll top bed cover. The cover came in when promised. We made an appointment for the following Monday to have it mounted. Perfection. More

New Vehicle Purchase I only buy cars from Tim. He is very kind, patient and explains everything about the whole new vehicle purchase transaction. He even went the extra mi I only buy cars from Tim. He is very kind, patient and explains everything about the whole new vehicle purchase transaction. He even went the extra mile to come in on his day off to help me take delivery of my new Escape. More

Discouraged I made an appointment for an oil change for noon. I arrived on time and was told there was an expected 45 minute wait in addition to an hour which it I made an appointment for an oil change for noon. I arrived on time and was told there was an expected 45 minute wait in addition to an hour which it would take to change my oil. I have changed my own oil in this truck in less than 20 minutes so this seemed extreme. I asked if they could check a engine light and they told me that was a different technician and would add even more wait time 😒 so I said never mind. After time passed I was told my oil plug was stripped and I would have to buy a new one.. the last 3 years of oil changes had been at this location and I have all my paperwork to prove that so they must have cross threaded it and are charging me now. Very disappointed. More

Great services, professional, fast and efficient process. Leon was very nice, honest and helpful and has proficient knowledge of cars. Leon made the process very easy and fast for us, to we drove a long dis Leon was very nice, honest and helpful and has proficient knowledge of cars. Leon made the process very easy and fast for us, to we drove a long distance and he sure made us feel worth the drive. More

I <3 Cara Cara is the best. She relates so well to me and always lets me know when it’s time for things to be done. I also appreciate the clean, comfortable are Cara is the best. She relates so well to me and always lets me know when it’s time for things to be done. I also appreciate the clean, comfortable area in which to wait. More

Amazing as always Always extremely happy with you guys. Thank you! It has always been a great overall experience. Everyone is professional, customer service oriented, a Always extremely happy with you guys. Thank you! It has always been a great overall experience. Everyone is professional, customer service oriented, and friendly. As I said before, extremely happy More

Very very nice experience thanks to Leon. My lease was ending and I was looking to buy a Mustang. I first went to Brandon Ford, and had no success. Very little inventory and worse yet, very l My lease was ending and I was looking to buy a Mustang. I first went to Brandon Ford, and had no success. Very little inventory and worse yet, very little patience or customer service. My Wife suggested we would go to veterans Ford. There, we met Leon. Excellent. Very professional. Calm demeanor and really seem to care about what we wanted. In no time, he had us in a new car and other options as well. We were able to pick what we wanted. He returned phone calls took care of everything it was truly a pleasurable experience. I have bought many cars in my life, and do not like dealing with car dealers. Its usually not pleasant. A battle. This time it was fun. Leon made it happen. He’s a great salesman and a good guy. More

Service review Fast, efficient and friendly service. I'll definitely be back. It was also easy to make the appointment online. Waiting area was ckean and comfy. Fast, efficient and friendly service. I'll definitely be back. It was also easy to make the appointment online. Waiting area was ckean and comfy. More