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Veterans Ford Tampa
Tampa, FL
488 Reviews
Veterans Ford – The Gold Standard of New and Used Vehicle Sales in Tampa FL
Standing at the forefront of the automotive world and creating a dealership experience that blends together customer satisfaction and the finest selection of new and used cars, trucks, and sport utility vehicles (SUVs) is far from an easy affair. However, the team here at Veterans Ford has made it a point to not just strive for this lofty goal, but to surpass it whenever possible.
Of course, when you engender a hassle-free and informative showroom environment, as well as offer up access to the best new and pre-owned Ford vehicles in Tampa, achieving this industry-leading status is really not all the surprising. Going a step further with this concept, we have no doubts that once you come in and see for yourself just what we have to offer to prospective customers, you will soon find that taking your business to any other dealership in town is simply a mistake.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 488 reviews
May 15, 2018
This last visit was rough I came in for a rotation and balance but was told I didnt need a balance and only received a rotation. When I went to leave the lot I still had a tir I came in for a rotation and balance but was told I didnt need a balance and only received a rotation. When I went to leave the lot I still had a tire sensor issue warning on my dash and had to immediately turn around and go back inside to explain the light was on (apparently this service center doesnt notice check lights on the dash) Turns out I needed a new sensor which meant more waiting and of course more money. Whatever, now I was late and had to leave. I took the truck home, hopped in my car and didnt drive the truck until I needed to haul some gear a few days later. As soon as I took it out on the vets and got around 60 the steering wheel (and whole truck) started shaking violently. I turned around and took it to the service center where I had to schedule a visit a few days later. Finally I get there and they tell me what? That's right, "It needs a balance." Well no xxxx sherlock thats why I brought it in to begin with. (sarcastic clap) way to go. Anyway, normally this place gets me in and out no issues but this last fiasco was a mess. Also the employees I'm selecting in this survey may not have anything to do with this mess. I just had to select one or two to finish the form. I cant remember anyones names. More
by Bjammin
Verified CustomerEmployees Worked With
Cara Marquis, Travis Tilwick
May 15, 2018
New truck Sean and Josh the financial was really good quick and efficient All the paperwork it done fast truck was clean full of gas and ready to go Sean and Josh the financial was really good quick and efficient All the paperwork it done fast truck was clean full of gas and ready to go More
by BPOOLE2
Employees Worked With
Sean Bergen, Joshua Seith
May 15, 2018
Service was very friendly Just went in for an oil change. The works. It was supposedly going to take about 1.5 hours but was done in less than an hour. Only complain I have is Just went in for an oil change. The works. It was supposedly going to take about 1.5 hours but was done in less than an hour. Only complain I have is that the final price was different from advertised. It said that it was supposed to be $39.95 without taxes but it came up to about $46 without taxes. Didn't see at first since is my first time there. More
by gelito81
Employees Worked With
Dave Richeson
May 14, 2018
Great customer service Great service! Shawn And Robert were very helpful in finding the escape we wanted. Also Josh, in finance, was great in helping us complete the transac Great service! Shawn And Robert were very helpful in finding the escape we wanted. Also Josh, in finance, was great in helping us complete the transaction. More
by Kayklier
Employees Worked With
Josh, Sean Bergen, Robert Coker
May 14, 2018
Friendly service, no pressure, This was the best experience of buying a car with no pressure, enjoyed the presence of being around the sales people. Most definitely will buy anot This was the best experience of buying a car with no pressure, enjoyed the presence of being around the sales people. Most definitely will buy another vehicle there, it truly was a pleasure. Thank you again to all the sales people. More
by TMCNEAL66
May 13, 2018
Excellent, and fast. Friendly staff, quick service, free wi-fi, comfortable lounge area. I like the location and atmoshpere. My service request was completed under an hour Friendly staff, quick service, free wi-fi, comfortable lounge area. I like the location and atmoshpere. My service request was completed under an hour also. More
by CAMARGOYGERMAN
Employees Worked With
Cara Marquis
May 13, 2018
Did not perform work that they charged me for. Usually have good service here it is more expensive than going to other mechanics generally but usually have a good experience. Picked my car up yeste Usually have good service here it is more expensive than going to other mechanics generally but usually have a good experience. Picked my car up yesterday they charged me for dixing a clip on my visor but they did not even perform the work. Now have to bring car back up again Monday which is an inconvenience. Not happy with service I received. More
by MCREEK1
Employees Worked With
Cara Marquis
May 12, 2018
Exceptional Was a very pleasant fast helpful experience. I came from North Carolina to purchase my vehicle and the dealership was very accommodating. Great Ford Was a very pleasant fast helpful experience. I came from North Carolina to purchase my vehicle and the dealership was very accommodating. Great Ford dealership with a large selection. More
by MRSFUN1414
Employees Worked With
May 12, 2018
Was good Was in for a recall they had me in and out in 45min no issues the personal was friendly will be back again for service Was in for a recall they had me in and out in 45min no issues the personal was friendly will be back again for service More
by DWHITT215
Employees Worked With
Travis Tilwick
May 11, 2018
Service Great service and friendly people, will be back getting my cars serviced here from now on. Thank you veterans ford for fast service and a comfortable Great service and friendly people, will be back getting my cars serviced here from now on. Thank you veterans ford for fast service and a comfortable waiting area More
by dustin.gordon
Employees Worked With
Travis Tilwick
