Veteran Chevrolet
Mathis, TX
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Engine check light Took truck into shop for check engine light. After 2 days the mechanic found a bad air filter. This truck has had all maintenance done at allways. The Took truck into shop for check engine light. After 2 days the mechanic found a bad air filter. This truck has had all maintenance done at allways. The previous maintenance I believe the check list was not done correctly. Need to have someone check on mechanics to make sure they are doing there job correctly. More
Exceptional salesmanship, and customer service by Larry Nels Very professional, personal, and customer satisfaction focused. Larry went above and beyond to located a left over 2017 Silverado just right for a ha Very professional, personal, and customer satisfaction focused. Larry went above and beyond to located a left over 2017 Silverado just right for a handicap disabled veteran. Financing was arranged for me, and Larry even delivered the truck to my home. He calls me to check on my satisfaction with my truck. What other sales representatives have anyone heard of that does this. Great inventory on used and new vehicles. More
Wonderful team and business We drove from Houston to pick up our vehicle and the team at Allways made the process so easy. We were grateful to feel cared for in the big decision We drove from Houston to pick up our vehicle and the team at Allways made the process so easy. We were grateful to feel cared for in the big decision to buy a family vehicle! Not just a number, but actual valued customers. Rudy, Andy, and Sammy and everyone else—thank you for being a blessing to us! More
inspection sticker Very thorough and fast service for my vehicle inspection. Came in early and and had a minimal wait time , drank coffee and was on my way in no time Very thorough and fast service for my vehicle inspection. Came in early and and had a minimal wait time , drank coffee and was on my way in no time More
Having the Oil Changed Very good services and very polite people!!! Cythnia Ross was very polite and very helpful. I was in and out in a very timely manner. Very good services and very polite people!!! Cythnia Ross was very polite and very helpful. I was in and out in a very timely manner. More
state inspection Allways Chevorlet service department in Mathis has always provide excellent service personally and professionally for my job. The staff has always ex Allways Chevorlet service department in Mathis has always provide excellent service personally and professionally for my job. The staff has always extended their warm welcome and knowledge of the problems that need to be address More
Great Buying Experience Rick listened to what we were looking for and worked hard to find the financing to fit our budget. Whole staff was Friendly and courteous. Rick listened to what we were looking for and worked hard to find the financing to fit our budget. Whole staff was Friendly and courteous. More
Service Great service department ! Easy to deal with and very professional . Went the extra to make sure I was happy with everything they did to my car and tr Great service department ! Easy to deal with and very professional . Went the extra to make sure I was happy with everything they did to my car and truck More
Great service. Incredibly nice people. Small town personal service. The problem was diagnosed, parts ordered and repairs completed with 3 days. I love that they take the time to help you a Small town personal service. The problem was diagnosed, parts ordered and repairs completed with 3 days. I love that they take the time to help you and are very informative. More
Light Switch Change Out. over the last several years I have always purchased my new vehicles from Always Chevrolet...and I have had lots of work done one some of my older vehi over the last several years I have always purchased my new vehicles from Always Chevrolet...and I have had lots of work done one some of my older vehicles (some are toys) also. I took my Suzuki Samurai in for an inspection but needed the combination light switch changed out and asked for a cost estimate. The estimate was for $787 dollars. I decided to do the work myself which cost me 84 dollars in parts and 48 minutes to change out. (and I am NOT a mechanic). The Service Manager wanted to charge me over $90 dollars for telling me it would take 787 dollars to change out the light switch...I was upset and said I will pay the $90 dollars but would never buy from Always again or use their services. The Service Manager then changed her mind and said she would not charge me anything. The effort to charge me a ridiculous amount for less than one hour labor and less than one hundred in parts and a 90 plus charge for telling me the cost was very upsetting. More