Versatile Collection

Cars are not inspected like they say DO NOT PURCHASE A CAR FROM THIS PLACE. THEY DO NOT INSPECT THE CARS LIKE THEY SAY. I HAVE $5,100 WORTH OF WORK TO DO ON THE CAR, AND I'VE ONLY HAD IT DO NOT PURCHASE A CAR FROM THIS PLACE. THEY DO NOT INSPECT THE CARS LIKE THEY SAY. I HAVE $5,100 WORTH OF WORK TO DO ON THE CAR, AND I'VE ONLY HAD IT NOT EVEN 2 MONTHS. ROTORS ARE BAD, BRAKES ARE TERRIBLE, NEEDED NEW BELTS DUE TO CORROSION, NASTY AIR FILTER AN CABIN FILTERS, CD PLAYER DIDN'T WORK, BACK LIGHT DIDN'T WORK, USB CONNECTORS BROKE. TALKED TO GM WALTER, AND HE BLEW ME OFF TELLING KENNY TO HANDLE IT. THEN KENNY BRUSHED ME OFF. THEY HAVE YOU TO FILE OUT A SURVEY ON THERE SERVICE BEFORE YOU LEAVE, BUT YOU NEVER KNOW HOW HAPPY OR SAD THAT YOU ARE UNTIL YOU GET THAT CAR HOME AND REALIZE THEY SPRAYED SOMETHING ON THE BRAKES TO KEEP IT FROM SQUEAKING TWO DAYS LATER. HOW DO YOU PAY ALMOST 40,000 FOR A CAR, WITH 5,100 DOLLARS WORK OF DAMAGES TO FIX. THEY DIDN'T EVEN DO MY EMISSION ON MY CAR BEFORE THEY SOLD IT TO ME, I HAD TO LEARN OF THIS BEFORE I COULD GET MY TAG TO THE VEHICLE, BUT THEY TELL ME THAT MY CAR MUST HAVE SLIPPED THROUGH THE CRACKS. OH YEA RIGHT!!! SO THAT TELLS ME RIGHT THERE THAT THEY DID NOT INSPECT MY CAR AT ALL. I LEARNED MY LESSON TO STICK STRICTLY TO A DEALERSHIP, AND LEAVE JERKS LIKE THIS ALONE.NOT WORK THE RISK. I WOULD LOVE TO GIVE A -5,000.000.00 STAR More

Lovin It! Found this car dealership on Car Guru when I was searching for a Toyota Avalon. Me and hubby visited and spoke with Sulaiman. He was great but we didn Found this car dealership on Car Guru when I was searching for a Toyota Avalon. Me and hubby visited and spoke with Sulaiman. He was great but we didn't purchase a car on our first visit. After searching another couple weeks, we were overwhelmed. During those weeks, Sulaiman kept in contact to give me updates on his inventory. The cars we saw were comparable in price to Versatile but they couldn't match the customer service. Decided to return to Versatile and while my original car was sold, I purchased a different car there. Sulaiman was persistent but not pushy. He was very friendly and patient with us even after test driving five cars! I had a great experience there. My husband is even thinking about purchasing a car there when the time comes. More

Best Customer Service Ever. Just brought and 2014 Nissan Altima from these guys.... My salesman was Kenny Ly. He was the absolute BEST. This was by far the best amd fastest car b Just brought and 2014 Nissan Altima from these guys.... My salesman was Kenny Ly. He was the absolute BEST. This was by far the best amd fastest car buying experience of my life. In and out within an hour. Will be buying my next car from Versatile. More

RUN. RUN AWAY AS FAST AS YOU CAN! Boy was I misled by this dealer and salesperson, Alex Pham! Against my better judgement, I was convinced by Alex Pham and the General Manager, Walter Boy was I misled by this dealer and salesperson, Alex Pham! Against my better judgement, I was convinced by Alex Pham and the General Manager, Walter Pogue, that the car I purchased was in great shape and nothing would need to be fixed mechanically. I took my car to get an oil change yesterday and was told I need new front rotors (they are nearly metal to metal), brake pads, and to have the back rotors machined. None of this was something that I could have been caused in the three months I've owned the car! Shame on me for not taking this car to be checked out before I purchased it. I really thought these guys were stand-up people. These guys give used car salespeople a bad name!!! More

FRAUD FRAUD. NO INTEGRITY FRAUD! They lie about history of vehicles. I asked a many times and was assured clean car clean title no history of damage and given a Carfax and afte FRAUD! They lie about history of vehicles. I asked a many times and was assured clean car clean title no history of damage and given a Carfax and after purchase I noticed the roof from the stairs of my garage with HAIL DAMAGE (Be aware 2014 Acura MDX HAS HAIL DAMAGE and they will not disclose it to you even if you ask). a reputable body shop confirmed damage all around the SUV that was cheaply repaired but not the roof since no one looks at the roof of a high SUV. There were other issues with the vehicle and everything they claim it is easy fix while it cost few thousand dollars. There was absolutely no thread on all 4 tires and did not find spear tire and tools, broken side mirror that costs $350 plus labor. Initially they denied the hail damage and after confrontation they accepted it and said they would fix it. First of all, I live in charlotte NC and can't be doing all the driving back and forth for repairs and did not purchase an expensive vehicle to run around and go to junk yards and do repairs. Second this is an expensive luxury SUV so even if you cheaply fix it I end up with a hail damaged car and loose a ton of value. Announcing the hail damage reduces the value substantially. Even with preowned vehicles "sold as is" it is a fraud to lie about history but they hide behind as is sales and claim no knowledge of the damage. Seriously? a dealer can spot damage from a mile away. They had the SUV for months, buffed it and detail cleaned it and did not see the damage? I bet they purchased it cheap at the auction being announced as a Hail damaged vehicle and try to sell it for full value. I knew they were a fraud when the owner told me that I can make money if I keep the SUV and call my insurance and get a big check for Hail damage. The damage did not happen under my coverage. That is insurance fraud and I will not take part of that. How unethical! Anyways I returned the vehicle and they took it back in fear of legal action but they took my $993 and said it is for return fees. Read the negative reviews they all talk about fraud and damage and lies. I won’t be surprises if they are getting the positive reviews from family and friends. More

STAY AWAY AT ALL COST Never go to this dealership again. THEY WILL TAKE YOUR DEPOSIT AND WILL NOT RETURN IT BACK. IT IS ILLEGAL TO KEEP A CUSTOMER'S DEPOSIT AND THEY STI Never go to this dealership again. THEY WILL TAKE YOUR DEPOSIT AND WILL NOT RETURN IT BACK. IT IS ILLEGAL TO KEEP A CUSTOMER'S DEPOSIT AND THEY STILL DO NOT CARE. BE AWARE. Avoid dealing with ALI RAZA (Also goes by Max) He is the worst sales person ever. Will give you a run for your money and frustrate you to xxxx. The owner is as greedy as it gets. More

Renege Agreed on deal, they then ignored me and reneged on our agreement. Unprofessional and not honorable. Please avoid this dealership for your own good! T Agreed on deal, they then ignored me and reneged on our agreement. Unprofessional and not honorable. Please avoid this dealership for your own good! Terrible More

Versatile Collection and Patrick Rock!!! I hate buying a car as much as i hated homework in middle school. But this was the most fun i had all weekend Patrick was funny but professional at t I hate buying a car as much as i hated homework in middle school. But this was the most fun i had all weekend Patrick was funny but professional at the same time. No harsh pressure very informative, my family will continue to only buy cars from him. Love my Lexus! Clean place great service and i was not there all day More

Returing Customer I have now purchased 4 cars from VC. Quality and inventory is top notch. Nooris and his team are so knowledgeable and very helpful! Never pushy lik I have now purchased 4 cars from VC. Quality and inventory is top notch. Nooris and his team are so knowledgeable and very helpful! Never pushy like most car dealerships. I won't purchase a car anywhere else! More

Waste of time and money, no shortage of untruths Found a 2009 Nissan Quest listing at this dealership on CarGurus.com on Saturday night. Texted for the CarFax at 10:30am Sunday and called the dealers Found a 2009 Nissan Quest listing at this dealership on CarGurus.com on Saturday night. Texted for the CarFax at 10:30am Sunday and called the dealership at 12:15pm to find out if van was still available. Patrick said yes and asked if I wanted to set up an appointment to test drive the vehicle and I replied yes and would be at the dealership about 1:30pm (I had already been driving for 45 minutes). I also told Patrick I had texted for the CarFax but hadn't seen it yet, he checked and said yes I had, apologized that no one had replied and would take care of it. I arrived at the dealership and asked for Patrick. While waiting for him to show up, My wife, kids and I began walking around outside to find the van. As we finished circling the lot and not seeing a blue 2009 Nissan Quest, a man came out of the building and said the van wasn't there. I asked if he was Patrick and he said, yes, and I told him I called and set up an appointment to test drive the van with Patrick. Patrick asked if I called before 12pm because an answering service picks u[ the phone and they have a guy named Patrick too. Not believable. I said I called at 12:15pm, 15 minutes after the dealership opened and Patrick said, "yeah, we were late". Even less believable. He then said the van was at a shop in Roswell having the AC repaired, he said when the hooked up the cables they swapped them, so when you turned on the AC the heat came on, and when you turned on the heat the AC came on. I didn't ask who "they" was, but the van has been listed for 8 days and has either been in the shop the whole time or it took them that long to figure out there was an AC issue. Not believable. Spent 2 hours driving each way, did not see or drive the van, was given one excuse after another. Still haven't received the CarFax. I don't care what a deal the van was, I can't confirm it was real and will not be back to be disappointed again. More