Vernon Chevrolet

Great experience The process from beginning to end was smooth without certain tactics I've experienced at other dealerships. I was very happy with the experience and The process from beginning to end was smooth without certain tactics I've experienced at other dealerships. I was very happy with the experience and would recommend Carter Chevrolet as an excellent dealership to do business with. More

Awesome experience I recently purchased a new 2017 Silverado 2500HD Duramax. Mark Cross was my salesman and addressed my wants and needs very well. he is a true profes I recently purchased a new 2017 Silverado 2500HD Duramax. Mark Cross was my salesman and addressed my wants and needs very well. he is a true professional. I also want to thank managers Mackey, Paul, and Bob for working a great deal. Finance Manager Katherine was great to work with. The entire experience went smooth and was low pressure. I would highly recommend Carter Chevrolet to anybody looking for a new or used car. More

Bought a new car Amazing service, very friendly and accommodating. Helped me purchase a new car with no hassle. So happy to have purchased a car through Carter Chevrol Amazing service, very friendly and accommodating. Helped me purchase a new car with no hassle. So happy to have purchased a car through Carter Chevrolet. One word: professional! More

Amazing customer service. We were extremely pleased with the service we received from beginning to end. We didn't feel pressured, everyone was friendly and respectful. We woul We were extremely pleased with the service we received from beginning to end. We didn't feel pressured, everyone was friendly and respectful. We would highly recommend Miguel at Carter. More

2017 Sonic Buying my new Sonic at Carter Chevrolet was simple and pleasurable.My salesman David Mehr was polite and very well versed on my new car.The whole buyi Buying my new Sonic at Carter Chevrolet was simple and pleasurable.My salesman David Mehr was polite and very well versed on my new car.The whole buying process was simple the rest of the staff was equally as nice .I would recommend anyone who is thinking about a new car contact the staff at Carter Chevrolet.Thanks again. Doris Lambert More

No nonsense deals After years of being frustrated by games that car salesmen play, it was refreshing (and surprising) to have such an honest, up front salesmen! The pr After years of being frustrated by games that car salesmen play, it was refreshing (and surprising) to have such an honest, up front salesmen! The price given via email was the price when we got to the dealership. No games, no add ons. The knowledge of the details of the vehicle was outstanding and we were taken care of on our timeline. I look forward to getting cars her in the future. More

Great Experience It was time to upgrade our Chevy Silverado and the staff at Carter Chevy made the process really easy and fun. Working with Allan ahead of time to lin It was time to upgrade our Chevy Silverado and the staff at Carter Chevy made the process really easy and fun. Working with Allan ahead of time to line up the right vehicle to for our budget and needs made everything go smoothly when it was time to purchase. Alex was also very accommodating when it came to finalizing the deal and being flexible with our schedule and kids. Overall we had a great experience! More

A Thoroughly Satisfying Experience Following five years of going without a motorized conveyance (to simplify my life), I decided it was time to get back on the "Superhighway." In the pa Following five years of going without a motorized conveyance (to simplify my life), I decided it was time to get back on the "Superhighway." In the past, I've owned (among many others), five or six Cadillacs, five Corvettes, several trucks, a dynamite turbo-charged 2008 HHR SS, and a multi-award-winning '32 Ford Highboy Roadster. By happenstance, I had spotted a used, white Chevy Malibu at a local "Car lot." Having always liked its redesign, I asked to see the interior. It was pretty trick, obviously ordered new by somebody who appreciated the comfort and style of an "upgraded interior package." As an aside, I only purchase vehicles that are painted white or silver (prefer white), with either a grey or black interior. I decided to do more research over the weekend and browsed (via Web) the prestigious local Chevy Dealership, which has operated in Manchester, Connecticut, for longer than I've been alive, and that's quite some time. Lo and behold, Carter Chevrolet had an (outwardly) identical car in its Used Car Inventory. I clicked through the basic Web-Site options and reviewed all the posted photos. This car had less miles than the one on "the lot," was slightly more expensive, but its interior was plain and mundane, Obviously, we did not have a "Match." I called the Dealership ( on a Saturday) and asked the receptionist if I could speak to "The coolest and classiest salesperson on the floor." I'm a guy who appreciates stylish, engaging people, so I thought I'd try to match myself up with a salesperson, rather than get stuck with "The next guy in the rotation." It was a Saturday afternoon, so after leaving a voice message with Brenda Verardi, this dear saleslady called me back on Monday, as she had other clients and scheduled deliveries on Saturday afternoon-- totally understandable, as weekends are probably busier than weekdays, anyway. Upon answering her call, Brenda and I had established a rapport in "no-time flat." And since I had a day or so to consider my options anyway, I explained to her that I had concerns over purchasing a 4-cylinder. Aside from the Cadillac CTS (V-6) I purchased new in 2007, I'd never owned anything less than a good old American V-8. I got rid of the CTS because it was grossly under-powered, and I felt that I hadn't gotten anywhere near enough car for the money I spent. I traded the CTS on a brand-new, turbocharged HHR SS. So to recap, I had a bad experience with a V-6, and a great experience with a 240-horsepower (60-hp per cylinder!), 4-cylinder. I explained my consternation with Brenda, over being conflicted owning a V-6 and being "stuck" with something with much less power than I've ever been used to. Don't get me wrong, I'm not a speeder. I'm just a "Car Guy," who's owned a 427-powered Corvette, a 396-powered Chevy, V-8-powered GM trucks, and many, many more. I've also been the Editor of Popular Hot Rodding magazine, Drag Racing USA, and Drag Racer, among others. Returning to the Carter Chevrolet Web-Site, I decided to scan the SUV inventory. Being a life-long GM guy, I noticed I'd have to amend my bottom-line cash outlay (upwards) if I was to be personally satisfied with my purchase. I scanned some of the smaller Chevy SUVs, but ruled them out immediately, as I personally feel their styling cues are somewhat "goofy." Once again, I decided to "adjust" my cash outlay, and somehow zoned in on a 2014 GMC Acadia SLT1. It was silver with a wildly-appointed black leather interior. Don't get me wrong, I've always felt this particular model line also had "goofy syling," but the impressive list of options was way longer than those of any of my Cadillacs or Corvettes. This thing is Bitchin"! Brenda graciously offered to bring it by my house, as I'm a local Manchester resident. I quickly scanned the appointments and smiled. I'd never owned anything with four Captain's chairs (plus a third-row seat), sunroof in front, moonroof in the rear, Navigation System, Back-Up Camera, heated seats, and more options to suit a king. After driving it less than a mile, I told Brenda, "You had me at Hello." My biggest concern was the fact that it had 49,000 miles on the clock. I'd never bought a three-year-old vehicle with that many miles in my entire life. I'm the type of car guy who takes care of his vehicle, takes care of his clothing, and treats his other possessions "gently." I drove my most recent Corvette, my CTS, and my HHR SS "gently," constantly monitoring the "Average Miles-Per-gallon" feature and testing myself to make it better by the day. I understand the fact that today's "Average Miles Traveled" per year, per family, has increased exponentially. However, I'm single, have no family left, and I tend to (as I mentioned) drive my cars gently. Upon doing some genuine soul-searching, I decided to "Bite the Bullet," in spite of the odometer reading and price. Sure, it's "orgasmically optioned," and I love that, however, after taking delivery, every time I walked around it, I noticed another minor dent, minor scratch, or minor defect. I understand that every U.S. citizen is certainly not a "Car Guy." So I've passed that off as mere reality. Getting back to my delivery. Brenda introduced me to the Dealership's General Manager, Robert Oles, who thanked me for choosing Carter Chevrolet as my dealer of choice. I was pleasantly surprised to receive such a warm and truly cordial welcome by all of Dealer's showroom staff. I was also impressed by the overall bright and modern appearance of such a long-standing (older) Dealership. I was fully expecting the quaint, old, wood paneling with retro Genuine Chevrolet "OK Used Car" signage. Quite the contrary -- modern, trendy, and very upscale would best describe my impression of this new-car showroom. Brenda spent (what I thought) was an inordinate amount of time with me. I felt guilty, figuring she likely had other business to attend to. But, I also must admit, I needed that extended time of delivery process, due to the aforementioned "orgasmic options list." I am wildly satisfied, and recommend Carter Chevrolet on a daily basis. I ended up spending twice as much as I'd originally targeted, but I'm happily enthused about my decision. More

Oil change Even though I was late for my appointment due to the weather, they took me right away and were very understanding. Very pleasant staff, a pleasure to Even though I was late for my appointment due to the weather, they took me right away and were very understanding. Very pleasant staff, a pleasure to have to bring car in for service. More

Good experience Had a good experience at Carter. The prices were fair. When I came to pick up my new vehicle and noticed damage on the front bumper my salesman took m Had a good experience at Carter. The prices were fair. When I came to pick up my new vehicle and noticed damage on the front bumper my salesman took me over right away to their body shop to schedule a appointment. More