Vernon Chevrolet

This week I needed an oil change and a check of the ABS light as well as check for fluid that might have come from driver's rear wheel of our 2004 silverado. The service assistant, Amanda, always recogniz light as well as check for fluid that might have come from driver's rear wheel of our 2004 silverado. The service assistant, Amanda, always recognizes my name, knows the vehicle and pulls up the records. She listens to my problems and makes sure that the vehicle is checked out. Amanda - and the other service assistants - take the time to explain any repairs that are necessary. At one time, mice had eaten wiring and there was a BIG bill. Amanda suggested I check with my home-owners insurance to see if this was covered and it was. Her suggestion saved me several hundred dollars. Also, I VERY MUCH appreciate the door-to-door courtesy car service that this dealership offers. More

This is the 5th car we have gotten from Jimmy and our second from Carter Chevrolet. We are always pleased with Jimmy's way of doing business up front and honest as always. second from Carter Chevrolet. We are always pleased with Jimmy's way of doing business up front and honest as always. More

Carter has been doing my car servicing for a long time. Ever since Dale Freeman sold me a Chevy Lumina and then a Buick Century Custom. Recently, I had the pleasure of dealing with your new Service Advi Ever since Dale Freeman sold me a Chevy Lumina and then a Buick Century Custom. Recently, I had the pleasure of dealing with your new Service Advisor Craig Bell. He presented himself as a very professional and overall nice person. He treated me as not just another number but a valued customer. He explained, in detail, what work was needed and explained how long it would take and how much it would cost. He got me a ride home. I was introduced to Ryan who did the work on my car. He also presented himself as a knowledgable young man. In summary, your service people have always dealt with me fairly (especially Ray and Amanda) and now Craig. More

Ron and Paul were great! Plus Lou in the Business Office was very personable. My brother Mike Cratty helped work out the deal with Ron and He knows Paul from working in the auto business with him. Thanks ag was very personable. My brother Mike Cratty helped work out the deal with Ron and He knows Paul from working in the auto business with him. Thanks again, This is my third vehicle from Carter and Ron! Thanks to all and God Bless :) Kathy C. Hersey More

Great service for the money! Will do this again with the same friendly service crew,very relaxing atmosphere at Carter Chevrolet. Rated my service 10 stars out of 10! same friendly service crew,very relaxing atmosphere at Carter Chevrolet. Rated my service 10 stars out of 10! More

Friendly service, great follow up with what was wrong and when it woud be fixed. I highly recommend this dealership service department for anything wrong with your vehicle when it woud be fixed. I highly recommend this dealership service department for anything wrong with your vehicle More

After our Pontiac G6 was found to be a total loss after it was rear ended, we started looking for a car to replace it. I first started on line & after going to several websites, ended up looking at Carter it was rear ended, we started looking for a car to replace it. I first started on line & after going to several websites, ended up looking at Carter Chevrolet's. I knew of Carter, having worked in Manchester several years ago, and it's location makes it almost a landmark when coming into Manchester, so I didn't hesitate to call when I saw a couple cars on their website that I thought would fit the bill. They immediately started helping me with the process of replacing the totaled car & when my wife & I went to visit them, they were right up front with us when we told them what we were getting from our insurance company & that we were not willing to spend anymore than that. I told them that we still had car payments left on our other car & that I had been unemployed for over eight months, which put us behind on other bills. They showed us some cars that were in our price range & then we saw a car that was a little more but would be perfect for me to drive to work & back. They made concessions & got us the car. In addition, while they were getting the car ready for us, we had an unexpected monster snow storm that set everything back, but they still got us our car when we needed it. My wife & I felt like we were the most important customers there, even though I know there were other people spending considerably more than us. We couldn't be happier with the sales people & the work that was done on the car to get it ready for us. Thank you Carter Chevrolet. More

I had a great experience at Carter Chevrolet in I had a great experience at Carter Chevrolet in Manchester Ct. . I originally went to Carter Chevrolet because it is conveniently located down the I had a great experience at Carter Chevrolet in Manchester Ct. . I originally went to Carter Chevrolet because it is conveniently located down the street from my house and was as far as my ten year old car could make it with out stalling . What I experienced was more then just a convenient location to find a car . What I found was helpful,knowledgeable , patient and understanding people to help me purchase the right vehicle . They helped me find a vehicle that fit my budget and life style . That vehicle was a 2010 Chevy HHR. I especially appreciated all the time and help the sales manager gave me and my husband to make this experience the very best.. More

Thank you, Amanda and Carter for the great service, and for going to bat with GM on my behalf! GM came through with a Good Will offer that saved me a bundle! for going to bat with GM on my behalf! GM came through with a Good Will offer that saved me a bundle! More

I had a wonderful experience today at Carter Chevy. The first time I visited was to fix a part recall. I did not hear any recommendation from my friends. But after my first visit, I would like to visit Car first time I visited was to fix a part recall. I did not hear any recommendation from my friends. But after my first visit, I would like to visit Carter Chevy as long as I drive a Chevy car. Their service is excellent. I would like to recommend Ray. He is very nice and always willing to help. He helped me call my service company and provided great services to take care of my car. I couldn't be more happy with their service and the entire experience I had with Carter Chevy. More