Vernon Chevrolet

It is so easy to deal with the service department at Carter Chevrolet. I always work with Amanda, who is top notch, as I'm sure everyone in the Service Dept. is. My car is taken in when they said it w Carter Chevrolet. I always work with Amanda, who is top notch, as I'm sure everyone in the Service Dept. is. My car is taken in when they said it would be and it is finished when they promised. They explain everything they did and tell me if I need additional service. The staff is professional, and very cordial. I have purchased several cars over the last 45 years, and dealt with numerous dealers. I have never had a more pleasant experience from the purchase of my vehicle to having service performed. I only wish I had discovered Carter Chevrolet sooner, but unfortunately I did live in another part of the country. I have recommended several people to Carter Chevrolet, and they found the experience to be the same as mine. You can use an old expression - nothing is broken at Carter Chevrolet, so nothing needs fixing. More

This is the third Silverado I have purchased from Carter Chevrolet in the last ten years. Each time the salesman has demonstrated outstanding knowledge and experience. My wife and I are always treated in Chevrolet in the last ten years. Each time the salesman has demonstrated outstanding knowledge and experience. My wife and I are always treated in a courteous and friendly manner. However, this time, Mark Cross went the extra mile. He patiently answered all our questions, offered a fair price for my trade-in and made us aware of the various cash and trade-in allowances. He made the experience easy and we never felt rushed or pressured. We were pleased with the final price agreed to. Also, Sales Manager, Michael Moore, played a large part in our decision to again drive off in a new Chevy Silverado.. More

Working over the phone with Kay and Sara, and in person with Jimmy, Mike, and Paul, was an absolute pleasure. Your customer service is outstanding. Everyone took the time and interest to make the sale ha with Jimmy, Mike, and Paul, was an absolute pleasure. Your customer service is outstanding. Everyone took the time and interest to make the sale happen, and went above and beyond to make me feel welcome at the dealership. Excellent dealership! More

I was looking for a chevy cruze that was reasonably priced for a teenager heading to college next year i definitely found one at carter and i love my new cruze. All of the employees were very helpful a priced for a teenager heading to college next year i definitely found one at carter and i love my new cruze. All of the employees were very helpful and friendly. Overall they deserve the great ratings because they were a great dealership to deal with, better then many others that i went to. Also bringing in some sweets for the employees can sweeten any deal. More

We had the best experience with your sales rep. Andrew, and everyone else we delt with at the dealership. We have had some bad experiences over the years. We are Senior Citizens, and this car is my baby, and everyone else we delt with at the dealership. We have had some bad experiences over the years. We are Senior Citizens, and this car is my baby, it will probably be the last new car we purchase. I would recommend your dealership to any one who is looking for a new car. More

I have had nothing but Great service from Ray over the years and someone who I trust. He always advised whats best for my car and recommends the necessary services to keep my car running. Ray always keeps years and someone who I trust. He always advised whats best for my car and recommends the necessary services to keep my car running. Ray always keeps me up to date and I have already recommended a few other friends to ask for Ray upon future service or new purchases. Honest, Reliable and trustworthy is what keeps me coming back and working with Ray!! More

Craig was extremely friendly and knowledgeable. He answered all my questions during my car-buying experience. When I took delivery of the car, he spent time going over all the controls inside the car answered all my questions during my car-buying experience. When I took delivery of the car, he spent time going over all the controls inside the car to make sure I would be familiar with them. I would highly recommend him to others. More

The outstanding service and courtesy extended by the team at Carter Chevrolet was truly refreshing. The longevity of this dealership is clearly due to the service provided. At times I was assured that the sa at Carter Chevrolet was truly refreshing. The longevity of this dealership is clearly due to the service provided. At times I was assured that the sales person actually was listening and not just hearing. The vehicle I was specifically looking to purchase was not available locally. Mark in sales was able to locate the vehicle and have it brought to Carter. This was done without hesitation. After the car arrived and I test drove it, I was more satisfied than I had anticipated. I truly look forward to conducting business with this dealership for both service and sales in the future. And without reservation would give an overwhelming endorsement to anyone looking to do business in a respectful, courteous and pleasureful environment. Thanks again I'm enjoying my new Chevy Sonic. More

We have worked with Jimmy Fusca many times when buying cars. He makes the experience painless and leaves you feeling satisfied as you drive off in your new car. Oh - did I mention how honest he is? Jimmy cars. He makes the experience painless and leaves you feeling satisfied as you drive off in your new car. Oh - did I mention how honest he is? Jimmy and Carter Chevrolet have been mentioned to many friends and acquaintances, and we will continue to do so. More

I was traveling from VA to visit some Family in the Manchester area. I was having problems with my car starting on the way there. A family member recommended stopping into Carter Chevrolet to see if Manchester area. I was having problems with my car starting on the way there. A family member recommended stopping into Carter Chevrolet to see if they can look at it. I arrived around 1:30 PM and was greeted by Kay who listened to me and then showed me to the service area, She introduced me to Ray and informed him of my situation. Not only was Ray able to get me in right away to look at it, he filled me in on what looked like was wrong. Then they also fixed it and I had it back by 3:45 PM. Very friendly, and understanding establishment. I would highly recommend this dealership for whoever is in the area! More